Community Wellness Coach - San Bernardino

Overview

What you can expect! 

 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

 

Under the direction of the Community Wellness Center (CWC) Leadership Team, the Community Wellness Coach leads and supports a variety of health and wellness programs—including nutrition education, food demonstrations, fitness classes (e.g., Zumba, Yoga, meditation), and personalized coaching—for IEHP members and the surrounding community. This role empowers participants across diverse lifestyles and backgrounds to take charge of their health through education, encouragement, and community connection.

 

The Community Wellness Coach facilitates group classes using and/or developing curriculum, implements effective teaching strategies, monitors participant progress, and maintains accurate records. They also provide one-on-one coaching, helping individuals set and achieve realistic wellness goals related to nutrition, movement, and overall well-being. The Community Wellness Coach ensures a safe, inclusive, and engaging environment, reports facility needs, and provides certified CPR/First Aid when necessary.

 

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits

Perks

 

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Key Responsibilities

• Programming
  • Conduct group classes and workshops across nutrition, fitness, and lifestyle wellness; ensure proper safety techniques and inclusive teaching strategies. Support special wellness events at assigned locations.
  • Promote continuity of care through accurate documentation of participant referrals to ensure closed care gaps. Responsible for preparing and processing administrative paperwork to support daily operations and ensure organizational efficiency.
  • Design, develop, and continuously refine evidence based wellness curricula by integrating current public health research, community needs assessments, and behavior change models; create structured lesson plans, participant materials, and multi week program outlines that ensure consistency, cultural relevance, accessibility, and measurable learning outcomes across all class offerings.
  • Provide personalized or group coaching by creating customized nutrition and fitness plans tailored to individual needs, helping participants set and achieve both short and long term wellness goals.
  • Foster a safe, supportive, and inclusive environment by practicing empathetic, effective communication in both individual and group settings, building trust and connection, reducing social isolation, and encouraging continued progress on each participant’s wellness journey.
  • Maintain positive relationships through follow-ups and ongoing encouragement in individual, small and large group settings.
  • Maintain clean and safe kitchen, fitness, and activity spaces; enforce safety protocols; report facility needs; and provide CPR/First Aid when required.
  • Work with CWC leadership on new wellness initiatives based on community feedback and health trends and travel to designated locations to deliver classes as needed.
• Quality Assurance
  • Collect and analyze data on participant progress (e.g., attendance, goal achievement, satisfaction surveys) to help evaluate program effectiveness and guide future improvements, as part of the quality assurance program.
  • Adhere to quality assurance audits in programming areas (Kitchen, Play Area, Computer Lab, Multi-Purpose Rooms, Lobby, etc.) to ensure safety standards are documented and followed.
  • Adhere to Meditrac job aids for proper entries and maintaining minimal error standards for PowerBI reporting.
• Center Operations
  • Act as a member advocate and liaison by assisting with service navigation, forwarding inquiries to internal teams, and ensuring timely access to c