Job Summary:

Plans coordinates and supervises the Micro Market setup and identification of new locations for CONUS and OCOUNS. Responsible for the oversight to ensure corporate policies and procedures are adhered to and maximum utilization of services provided by the Micro Market both Exchange operated or contracted.

Duties and Responsibilities:

- Work with District teams to identify new micro market opportunities, access feasibility of the location, ensure all proper paperwork is completed and processed with in the designated timeline. 

- Travel to locations to access sights and collect information on each potential micro market. 

- Maintain records of micro markets in all six project stages from ideation to merchandising. 

- Manage internet install process from identification of internet vendors, understanding of the type of internet needed, and how the internet will be installed to ensure all regulations are being followed. Ensure the means of the data line installation meets the approval of the Command. 

- Ensure requisitions for internet are processed and collaborate with Code K on contractual guidelines. 

- Collaborate with Code B to ensure timelines are accurate. 

- Work in collaboration will all Micro Market HQ team members to ensure the corporate vision of the program is executed at field level. 

- Inspects micro markets to ensure they are maintained in accordance with sanitation regulations and properly filled and serviced. Works to ensure all Micro Market Managers and associates are trained on the proper corporate micro market processes and procedures. 

- Provides recommendations for improvements on service levels, cleanliness, and merchandising to field micro market managers and associates. 

- Works in conjunction with the HQ Micro Market team to coordinate and execute micro market setups. 

- Responsible for the opening of new micro markets to include but not inclusive of, merchandising of all product, setup of equipment and fixtures, setup of visual signage, inventory, and set up of the payment kiosk. 

- Will be responsible to ensure all micro market managers and associates are adhering to the corporate standards, and policies of the Micro Market, and are trained on all aspects of the micro market, to include customer service, setup of new customer accounts, using the hand held for servicing products, inventory, waste, etc. 

- All training and execution of micro market setups will require being able to demonstrate in real time, processes and procedures. 

- Able to troubleshoot equipment repairs to assist field micro market managers and associates with resolutions.

- Maintains current knowledge of the vending industry including operational procedures, industry trends, equipment, products and legislation; makes recommendations for improvement in equipment and types of product lines to be carried in the Micro Market. 

- Able to present the micro market concept in front of senior leaders such as DVP’s, GM’s, and Base CO’s. 

- Understand MOU/MOA regulations to include the Randolph Sheppard Act, and NEXCOM’s regulations and requirements. 

- Collab