Products and Services Quality Manager

Products and Services Quality Manager

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is seeking a First-Line Products & Services Quality Manager to lead Quality Management System (QMS) and compliance activities for our Fabrication Core Quality Team in Auburn, Washington.

The selected candidate will manage the QMS compliance audit activities across Fabrication. This is a fast-paced position will be supporting Fab level initiatives across all Fabrication Business Units. Also, the candidate will support the team in coordinating with all levels and functions of leadership across Fabrication Business Units. 

Position Responsibilities

• Manages employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations.

• Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance.

• Provides education and coaching on the Quality System.

• Acquires and manages resources and leads process improvements.

• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports.

• Manages, develops and motivates employees.

Basic Qualifications (Required Skills/Experience):

• 5+ years of progressive experience in quality, compliance, or manufacturing functions with at least 3 years in a formal or informal leadership role supporting fabrication/production

• 1+ years of experience in a role focused on compliance

• Demonstrated, hands‑on experience planning, leading and closing QMS compliance audits (internal, supplier, and process audits) and managing audit finding remediation to timely closure

• Direct experience using and administering PASA or equivalent compliance/event systems to detect, document, prioritize and drive remediation of emerging issues

• Proven ability to develop, monitor and report quality/compliance KPIs and to use KPI trends to identify risks and trigger early mitigation actions

• Experience performing and overseeing Core Quality activities such as Certificates of Analysis (COAs), assessments, containment and verification of corrective action effectiveness

• Practical skills in problem solving and root‑cause analysis (coaching teams through containment, RCA, corrective and preventive actions) and in converting findings into prioritized action plans

• Strong cross‑functional collaboration and communication skills with demonstrated ability to align QA, Engineering, Manufacturing, Supply Chain and Supplier Quality on processes, governance, and documentation; ability to prepare executive summaries and status reports

Preferred Qualifications (Desired Skills/Experience):

• Experience in aerospace or other highly regulated industries with working knowledge of airworthiness processes and regulatory requirements; prior authorization or experience making airworthiness determinations

• Demonstrated success implementing quality systems for new product or module (MBU) introduction, including defining quality gates, handoffs, and production readiness metrics

• Formal training and practical experience in PASA deployment, audit management tools, or advanced compliance platforms

• Proven track record in continuous improvement methodologies (Lean, Six Sigma, structured problem solving) that reduced repeat nonconformances and improved throughput/reliability

• Experience developing business plans, policies and procedures and allocating resources to balance compliance, reliability and throughput goals

• Bachelor’s degree in engineering, manufacturing, quality, or a related technical discipline — or equivalent combination of education and experience

• Professional certifications such as ASQ Certified Quality Engineer (CQE), ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), and/or Lead Auditor certification (ISO 9001/AS9100)

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retai