Director, Talent Acquisition

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

As the Director, Talent Acquisition (TA) you will lead Net at Work’s recruiting center of excellence (COE) and be responsible for day-day tactical execution across all facets of the recruiting lifecycle including planning, sourcing, screening, interviewing, hiring, data reporting & analytics, candidate & internal stakeholder experience, third-party vendor management, ATS-technology optimization, and workforce solutions. This role will be responsible for creating and delivering a best-in-class function by partnering and collaborating across our internal teams, up to and including executive leadership.

As a leader, player-coach, and individual contributor, the Director, Talent Acquisition is also responsible for helping to create and deploy best practices, ensuring the professional development of each team member, while also holding the global team and vendor network accountable for operational excellence. Additionally, directly recruiting for assigned requisitions.

As a member of our leadership team, you are expected to be a role model and champion of our core values.

Job Responsibilities

• Drive day-to-day operational efficiencies and improvements across our recruiting team and center of excellence.
• Directly recruit for assigned requisitions.
• Optimize existing applicant tracking system (ATS); system configuration, approval flows, automation, data reporting, and the like.
• Participate in the discovery and design of innovative technology platforms and tools to deliver improved talent acquisition lifecycle best practices, user experiences, automation, and reporting.
• Develop, implement, and execute well-constructed business plans that highlight a clear path/roadmap to elevating team performance and consistently delivering operational excellence.
• Provide thought leadership and counsel to the talent acquisition team and broader business; best-practices, challenge resolution, prioritization, change management, market trend analysis, and leveraging/expanding data analytics to drive continuous improvement.
• Support and implement corporate Diversity and Inclusion initiatives.
• Participate in weekly, monthly, quarterly, semi-annual, and annual talent acquisition performance & staffing review meetings.
• Create/leverage standardized reports, OKR’s/KPI’s to validate company-wide performance and identify opportunities for improvement.
• Partner with internal and external stakeholders to deliver a best-in-class candidate and stakeholder/employee experience across the global organization.
• Deliver training and best-practices awareness to internal stakeholders, to help continuously elevate collective team’s ability to assess, select, hire, and onboard exceptional talent.
• Participate in and assess company-wide headcount growth plans and initiatives to proactively ensure an appropriate level of internal, third party, and subcontractor recruitment resources are properly scaled to effectively meet fluctuations in staffing demands.
• Collaborate and partner with Marketing to help deliver and participate in various brand awareness events, programs, and social media strategies to drastically elevate the volume and quality of our various talent pools for various searches and staff augmentation projects.
• Leverage brand awareness to drive candidate attraction and engagement; cross-leverage product intrigue to create demand for employment opportunities with external candidate audiences.
• Fine tune and align responsiveness models, processes maps, RACI models, and SLA’s between HRBPs & TA, to ensure operational excellence.
• Collaborate across all HR functions (e.g., Total Rewards, Talent Management, Learning & Development, etc.) to design effective strategies aligned with Net at Work’s revenue, client, and TA