Senior Technical Program Manager

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth tech company changing the retirement industry. We’ve raised $500M and are backed by leading investors. Most recently, by funding from BlackRock as well as many other top investors: TPG (The Rise Fund) with SoftBank led our Series D, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

The Program Management function within Human Interest’s technology organization is a cross-functional discipline that ties everything together. At Human Interest, we move quickly and work with a sense of urgency, so we are able to deliver the best service possible for our customers. At any given time, we have numerous parallel threads of execution in-flight, spanning numerous roles and teams from across the department and company at large. Program management is meant to bring order to chaos and clarity to ambiguity, by injecting the right amount of process and support to help the organization be sustainably productive.

What you get to do every day

• Collaborate closely with design, product management, and engineering to drive planning and execution across teams
• Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders
• Assist teams in creating schedules, setting goals, and identifying milestones to ensure success at the individual project and team portfolio level 
• Track and report progress of projects and goals in an efficient, audience-appropriate manner
• Support the rhythm of the business by creating and optimizing processes relating to execution, reporting, and planning
• Ensure longer-term strategic activities such as roadmap planning, resourcing, and cost management are successfully completed by teams
• Identify opportunities for increased efficiencies and impact
• Uphold a culture of focus, delivery, and accountability across the organization

What you bring to the role

• Bachelor's degree in Engineering, Computer Science, or related technical field
• Excellent written and oral communication
• Excellent collaboration and leadership skills
• 3+ years of Technical Program Management experience in a related industry
• Agile Software Development Life Cycle (SDLC) experience
• Experience working with cloud-based service-oriented architectures
• Proven record of building and delivering successful products
• Proven ability to collaborate cross-functionally

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism