Accounts Receivable Collections Specialist

Join our dedicated team today and contribute to the success of our customers and Commercial Kitchen's legacy of service excellence!

• Company training
• Full Benefits for Employee & Families
• Paid time Off/Sick leave/Paid Holidays
• Referral program

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Essential Duties and Responsibilities:

Ø  Print the Memo Code follow up report daily

Ø  Memo Code report should be current no later than 2 business days

Ø  Research and analyze account prior to initiating contact, examine historical data and all notes

Ø  Make outbound collection calls or send emails in a professional manner while keeping and improving customer and other Stakeholders relations

Ø  Identify issues attributing to account delinquency and discuss them with management if needed

Ø  Provide timely follow up on delinquent accounts as well as timely research for on-line customers regarding payments

Ø  All delinquent accounts should be contacted by phone and or email no later than 45 days of due date

Ø  Any other duties as assigned

 QUALIFICATIONS:

Ø  Collections and accounts receivables experience required

Ø  Data entry experience required

Ø  Previous customer service skills

Ø  Detailed oriented with an Accounting background

Ø  Must have computer knowledge to include MS Office applications

Ø  Prefer previous knowledge or experience in MAS

Ø  Self starter and the ability to work with little or no supervision

Ø  Communication skills both written and verbal, and internal personal skills

Ø  Analytical and problem-solving skills

Ø  Ability to work on multiple projects with various priorities

EDUCATION and/or EXPERIENCE:

Ø  High school or GED equivalent

Ø  Must have 2+ years in accounting

Ø  Must have 2+ years’ experience in accounts receivable collections

Ø  Must have 2+ years’ experience in customer service

 WORK ENVIRONMENT:

Ø  Office environment with multiple conversation going at one time