Senior Director, Academic Data Analytics (Faculty & Curriculum)
Western Governors UniversityAbout the role
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
The Senior Director, Academic Data Analytics (Faculty & Curriculum) leads a large, experienced team of data analysts, researchers, and data scientists to deliver actionable insights that enhance faculty operations and curriculum development. This role enables just-in-time interventions and personalized learning experiences by leveraging advanced statistical analyses and machine learning models integrated into workflows that support the learner journey.
The Senior Director oversees the development of tools and metrics, including dashboards and reports, that enable data-driven decision-making, improving instructional quality, mentorship support, and learning effectiveness. Collaborating with teams across Academic Delivery, Program Development, and Schools, this role identifies opportunities to develop innovative analytics tools and lead research initiatives that drive industry-leading advancements.
A key focus of this role is analyzing factors influencing student success and optimizing faculty interactions and outreach while supporting personalized learning experiences that improve student outcomes.
Responsibilities
Primary Responsibilities
· Develops and implements a vision and strategy for leveraging analytics to enhance faculty operations, curriculum development, and personalized learning experiences, driving enhanced student outcomes.
· Collaborates with university leadership to define and executes strategic plans aligned with institutional goals.
· Oversees the design, creation, and management of dashboards, reports, and analytics tools that empower stakeholders with actionable insights.
· Partners with faculty and curriculum development teams to drive the adoption of analytics tools and establish effective and scalable support processes.
· Analyzes factors influencing student success and provide actionable recommendations to optimize faculty outreach, interactions, and support, as well as enhance the design and effectiveness of learning experiences.
· Evaluates faculty initiatives and student outreach efforts to determine their effectiveness in enhancing student outcomes.
· Delivers high-impact reports and executive summaries to internal and external stakeholders.
· Guides the use of advanced statistical models and machine learning to enhance faculty workflows, personalize learning experiences, and improve student outcomes.
· Partners with Product and Data Engineering teams to design and manage data integration frameworks that ensure seamless access to relevant systems and data.
· Coordinates with external vendors and technical experts to integrate data sources and maintain strong vendor relationships.
· Defines and maintains metrics to improve instructional quality, mentorship support, curriculum effectiveness, and equitable student outcomes.
· Develops frameworks to support faculty managers in evaluating team member performance fairly and equitably.
· Creates and manages effective processes to promptly address faculty-related needs and concerns regarding data, reports, and analytics tools, ensuring seamless resolution and collaboration with Faculty Operations teams to maintain access and functionality.
· Partners with Academic Delivery, Program Development, Schools, and EdTech teams to align analytics initiatives with institutional priorities and foster innovation.
· Identifies and leads research initia
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