Jobs and Careers

Business Development Representative

United StatesRemotefull_timeVerifiedPosted 8 Jun 2023

About the role

About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!

At the heart of ROLLER is our team - which consists of 110+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!

About the Role

We’re seeking a qualified Business Development Representative (BDR) to join our high-performing team to help build and maintain our sales pipeline (inbound & outbound). Reporting to the Director of Business Development, you’ll identify and source prospects who can benefit from our product and services while driving and building relationships.

You’re a people person! As the first line of communication with prospects, you will have a strong understanding of the sales process while excelling at researching leads, starting new relationships, and setting our sales Account Executives up for success. You will be a quick learner with strong communication skills and can showcase our offerings compellingly. You know that every potential contact is an opportunity for you to boost growth. You should have proven success and experience in both inbound qualification and strategic outbound pipeline generation and managing a large pipeline of leads from multiple sources.

You should have experience building a strategy to identify target outbound accounts and executing campaigns to generate pipeline, hitting targets. You should also have experience partnering with account executives, account managers, and marketing teams to utilize existing relationships to break into new accounts or expand existing brands' footprint.

You should demonstrate the ability to meet deadlines and have strong analytical skills. You will have a sense of urgency for reaching goals and key deliverables while bringing new ideas to the company.

What You’ll Do

Outbound Prospecting

Generating new business leads and pipeline through prospecting outbound opportunities, gaining interest through cold calling and email
Partnering closely with Account Executives to identify and source net new pipeline that leads to closed revenue and quota attainment

Lead Qualification

Respond, engage, and qualify inbound leads and inquiries
Identification of how to help qualify prospect needs and pain
Managing a high volume of accounts with a strategy on prioritization of your accounts and time

Pipeline Generation

Drive urgency to help move prospects through the sales funnel effectively
Speaking to value and return on investment vs. knowing when to pass to an AE for technical functionality
Building credibility and trust with internal and external stakeholders
Learning how to anticipate and prepare for objections
Researching and understanding various industry verticals and personas
Initiate meetings or calls between (prospective) customers and sales account executives
Collaborate with a distributed sales team to ensure the company’s goals and targets are met
Attend industry events, conferences, and tradeshows to help represent the ROLLER brand, drive prospect engagement, and new business opportunities

About You

A Bachelor’s degree in Communications, Marketing/Sales, Business, or a related field
2-3 years of prior experience as a Business Development Representative with a track record of achieving quotas
SaaS experience strongly preferred but not essential
Strong communication, interpersonal, and customer service skills
Capability of understanding customer pain points, and requirements and ability to communicate product value
Strong and professional communication skills - written, verbal, and presentation
Aptitude to manage numerous requests and time demands concurrently
Proficiency with Salesforce, Hubspot or other CRM software