Front Desk Attendant-8AM-8PM every other weekend

Description

· Present professional image of Summit Square at all times.

· Answer incoming calls courteously and promptly.

· Take and forward messages accurately; notify team members of emergency messages promptly.

· Greet residents, visitors, guests, contractors, and team members with warmth and sincerity and provide accurate information to assist them in their visit. Assign badges as requested.

· Respond quickly to pendant alarms and relays information appropriately while maintaining a calm composure. 

· Maintain online calendars accurately for guest room reservations and meeting room reservations. 

· Maintain appropriate resident/team member contact information accurately.

· Notify appropriate team members of any resident leave of absence.

· Provide guest WIFI passwords.

· Key work requests into electronic maintenance request system as needed.

· Drive company vehicles to transport residents after hours when necessary.

· Perform rounds throughout the building at least two times during the shift. 

· Document marketing event RSVP information accurately.

· Adhere to all company policies and procedures. 

· Attend all in-services, trainings, and meetings as required by company policies and Federal/State Regulations.

· Demonstrate a commitment to safety by following safety rules and guidelines; follow good housekeeping practices, take proper care of equipment and perform job duties and responsibilities in a safe and responsible manner. Uses chemicals safely and appropriately.

· Demonstrate dependability, reliability, and punctuality. Report to work when scheduled

Other duties as assigned. 

Requirements

· High school diploma or general education degree (GED) preferred.

· Basic computer skills required.

· Prior work experience in the long-term care industry or working with older adults preferred.

· Ability to communicate with older population with varying mental and physical capabilities.

· Ability to work with confidential information and maintain its integrity. 

Strong customer service skills; maintain a hospitality approach when engaging all individuals.