Infrastructure Project Manager

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

 

Technical Project Manager - Infrastructure

IT Infrastructure Technical Project Manager will be responsible for leading and managing projects related to Azure Cloud, networking, security, contact center, platform and service desk operations. The ideal candidate will have a strong technical background in infrastructure and security combined with excellent project management skills to ensure the successful delivery of complex infrastructure projects.

Location: Dallas | Texas | On-site Full Time

Responsibilities:

• Document and actively manage Kanban boards, sprints, epics, and user stories.
• Collaborate with stakeholders to define scope, requirements and define sprint goals along with product team.
• Having very good understanding of infrastructure areas such as network, cloud, contact center, and salesforce.
• Gather and document business requirements, systems flow, data flow, data dependencies and functional design along with business analysts / engineers / architects.
• Facilitate requirements gathering sessions, solution analysis, project kickoffs, standups, and status meetings.
• Serve as the primary point of contact for project-related communications.
• Prepare and present regular project updates, reports, and presentations to stakeholders and senior management.
• Manage stakeholder expectations and resolve issues or conflicts as they arise.
• Translate information requests from internal customers involving ambiguity into actionable tasks for developers.
• Gather and document business requirements, systems flow, data flow, data dependencies and functional design.
• Manage inbound request queue, prioritize requests, and communicate status with stakeholders.
• Create and manage project plans for long running initiatives and coordinate with team day to day progress.
• Own and manage the change management and release management process.
• Supports IT team governance, audit, and controls process.
• Manage and govern team data documentation of solution, requirements, specification, credentials, and processes.
• Special projects