Senior Manager, HR Business Partner

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

​​About the Role:

We are rapidly growing our team, and are seeking a best-in-class go-getter Senior Manager, HR Business Partner, to join our team. The role will support our Ohio and Arizona Pharmacy/Fulfillment Center and report directly to the Senior Director of Human Resources.

You Will:

• Partners with the leaders, and Director of Business Partnership to ensure our team members feel supported, respected, and appreciated

• Build policies and procedures to support our growing teams. 

• Partners with Hims & Hers to roll out performance feedback process and take on day-to-day HR-related issues with poise; consults our managers and team members as to our policies, procedures, and resources to ensure optimal outcomes for all parties

• Represents the broader Hims and Hers, Inc. HR function to ensure ongoing communication, coordination, and further integration

• Works with Legal in the investigation of any serious cases and implements appropriate remediation

• Discuss business strategies, HR challenges & roadmaps that can help the business with senior management and key stakeholders

• Make the outstanding leaders you support even stronger, by providing guidance, cross-functional perspectives, and 360-degree feedback

• Provide guidance to all fulfillment/customer experience management on best HR practices in relation to performance management, compensation, and employee relations 

• Partner with the internal HR stakeholders to create business cases for the allocation of resources and development 

• Co-facilitate strategies for retention and engagement opportunities for non-exempt employees; evaluate data metrics like attrition, time to fill, and onboarding success rate

You Have:

• Bachelor's degree in Human Resources, Business Administration, or a related field 

• 8+ years of experience across HR Business Partner and Specialist areas; experience leading or working closely with other People Functions on Workforce Planning, Talent Management, Employee Relations, and Talent Acquisition preferred

• 2+ years of management experience 

• Ability to coach and communicate across all levels of the organization: up, down, and across

• Demonstrated client-service orientation, with a clear, approachable, and friendly communication style and customer service approach

• Experience with using data systems and tools; experience using HRIS systems, such as Paylocity, is a plus

• Excellent attention to detail, with the ability and patience, to audit and dive deep into data to determine patterns and check for inaccuracies

• Strong analytical skills, proven ability to execute processes, and a flexible approach to problem-solving

• Experience with administering leave

• Experience being open-minded and vocal to conservative business decision-making in an ingenious work environment

• Proven hands-on experience partnering with business leaders on complex initiatives in organizational effectiveness and organizational design and talent execution

• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

• The ability to think big but also not be afraid to roll up your sl