Associate Director, ProDealer Channel

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Assoc Director Pro Dealer

POSITION OVERVIEW

The Pro Dealer Associate Director will be responsible for overseeing all aspects of our Pro Dealer operations, driving strategic initiatives, and ensuring the success and growth of our Pro Dealer business in North America. Exceptional leadership skills, business acumen, and ability to drive results will be instrumental in leading our Pro Dealer sales team to achieve sales targets, enhance the customer experience, and uphold the brand's reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Develop and execute a comprehensive business strategy aligned with the company's overall business objectives
• Identify opportunities for growth, expansion, and improvement in our sales operations.
• Set and achieve sales targets and revenue goals for the business, overseeing their achievement through effective sales strategies and performance monitoring
• Manage and optimize profit margins, identifying opportunities to improve profitability and cost-effectiveness
• Oversee the day-to-day operations of our business at all Pro Dealer Customers ensuring operational efficiency, adherence to standard operating procedures, and exceptional customer service
• Champion a customer-centric approach across sales operations, enhancing the overall customer experience and satisfaction
• Develop and implement customer retention strategies to drive repeat business and foster customer loyalty
• Collaborate with the inventory management team to optimize stock levels, minimize stockouts, and ensure the availability of products to meet customer demand
• Work with the marketing team to create compelling store displays and promote product visibility
• Lead, inspire, and mentor the Pro Dealer sales team, fostering a collaborative and high-performance work culture
• Set performance goals, conduct evaluations, and provide professional development opportunities for team members
• Stay abreast of industry trends, market dynamics, and competitor activities, using insights to inform sales strategies and remain competitive
• Collaborate with finance teams to develop sales budgets and financial forecasts
• Monitor financial performance and prepare regular reports for senior management
• Ensure compliance with company policies, procedures, and legal requirements across all retail locations
• Uphold brand standards and maintain consistency in customer service and store presentation

QUALIFICATION REQUIREMENTS

• Bachelor's degree in Business, or a related field
• Proven experience (at least 3+ years) in sales management
• Demonstrated success in driving sales, profitability, and operational efficiency
• Strong strategic thinking and analytical skills to make data-driven decisions
• Excellent leadership and team management abilities, with a track record of leading high-performing teams
• Exceptional communication and interpersonal skills to collaborate with diverse teams and stakeholders