Reception and Placement Resettlement Case Specialist - 2023878

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Reception and Placement Resettlement Case Specialist. Welcome newly arriving refugee and immigrant families and individuals in order to help them get off to a great start in building their new lives; this position is the first point of contact for our newly arrived families. Serve as primary R&P case specialist for a regular, ongoing R&P caseload, completing all required R&P core services within the R&P service period (1-3 months)

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Provide community orientation, advice, and assistance in addressing basic needs
• Assist refugees with appointments, and other health related appointments
• Assist clients in creating budgets and provide basic financial information
• Work to ensure client enrollment to public benefits (as applicable), enrollment in ESL classes, and encourage clients to engage in further integration programs and legal services
• Assist clients in creating individualized service plans that are goal oriented and tailored to individual needs
• Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports
• Encourage participants to work towards self-sufficiency and early employment (if applicable)
• Perform home visits and evaluations during service period
• Identify and address barriers to successful resettlement and integration
• Operate as a cultural broker between volunteers, church groups, service providers and refugees
• Maintain regular communication with clients through phone calls, emails, and office visits
• Complete reports, service plans, and other tasks related to Refugee and Placement Program. 

Knowledge, Skills, & Abilities

• Demonstrated understanding of case management processes; extremely detail-orientated; excellent time management skills
• Bi-Lingual desired (e.g. Dari, Pashto, Arabic, Kirundi, Swahili, Spanish)
• Strong verbal and written communication skills
• Previous professional experience in social services sector strongly preferred
• Previous case management experience preferred
• Skill and sensitivity working with people from various backgrounds and beliefs
• Ability to work with minimum supervision and resolve problems/issues promptly and effectively
• Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
• Ability to prioritize, multi-task and organize in a fast paced and fluid environment
• Undergraduate degree preferred 

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Ability to work evenings and weekends as client’s needs change
• Valid driver’s license and reliable access to an insured vehicle required(Position is based in Fort Worth Office, but travel around the DFW Metroplex is required)
• Must be able to pass a background check and MVR che