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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Digital Workplace Data and Analytics Lead will be responsible for building analytical dashboards, business reports, and help drive programs of work based on data-driven insights. This role with perform technology assessments on our business lines to identify areas of opportunity for support reduction, new automation, and other key programs. The Data and Analytics Lead will collaborate with business stakeholders to drive reduction in support contacts and promote technology initiatives within Digital Workplace. This position will work closely with senior leadership across Digital Workplace and CTO to drive data programs and manage central data repositories.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
1. Partners with business leaders in understanding IT processes and restrictions.
2. Monitors progress of the team relative to established objectives and priorities. Manages performance and provides coaching as needed. Ensures that projects are delivered according to Enterprise Technology policies and procedures.
3. Works closely with senior leaders within Enterprise Technology and in the assigned line of business. Aligns appropriate support teams to ensure performance by demanding a strict performance-based measurement process for teammates.
4. Organizes, plans, and manages projects. Partners with others within technology and the business on the execution of delivery projects from conception through implementation. Makes judgments about priorities and the team's approach to work based on an understanding of how the team contributes to the achievement of broader objectives.
5. Adapts plans to meet service and/or operational challenges. Identifies and resolves technical, operational, risk management, and organizational challenges. Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.
6. In an Agile environment, may serve as the "IT Leader."

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor Degree and six years of experience managing complex IT projects or equivalent education and related training or experience
2. Demonstrated experience in project management/delivery teams 
3. Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services
4. Knowledge of technology structures that incorporate variable staffing evolving platforms, cost and value arbitrage value propositions. Knowledge of business process reengineering and operations
5. Broad view of how industry and technology changes impact technology and client experience through digital channels. Strong business acumen and domain expertise in the assigned portfolio. Ability to lead projects of significant complexity and risk exposure
6. Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities. Ability to influence and negotiate to enable agreement on scope, cost, and schedules
7. Ability to manage a team, including identifying and recruiting talent, managing performance,