Server | IMG Academy

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Server will be responsible for serving or handling food and beverages & exceptional guest service within one of the IMG Academy’s food outlets.

 

This role will pay an hourly wage of $15 to $20. 

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

Responsibilities

• Serves meals to students, guests and staff according to standard operating procedures, working in a business casual environment.
• Responsible for constant sanitation, organization, and proper food handling.
• Maintains a safe, clean, organized, and stocked work area.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Clears and resets tables/work areas at conclusion of each course or end of shift.
• Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks;
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses;
• Performing basic cleaning tasks as needed or directed by supervisor;
• Assisting with special events as necessary
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Qualifications

Knowledge, Skills and Ability 

• High school graduate or equivalent
• Cheerful and helpful attitude with students, guests and staff
• Ability to cross-train and work in other areas of the academy
• Must successfully pass a nationally recognized Food Safety Manager Certification course and exam (where applicable based on city/county requirement)
• Must be able to meet any “Food Handlers” license/card training exam
• Ability to multi task in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Skills

• Bilingual
• 1+ year of progressive work experience

Physical Demands and Work Environment

• Ability to scan and handle all merchandise
• Able to think quickly on the spot to resolve guest questions
• Ability to read labels and other product information
• Ability to read instructions, recipes, reports and information on computer screens, and to key information on computer and RF Unit keyboards
• Able to accurately handle cash register operations and cash transactions
• Ability to lift 40 pounds
• Ability to place and arrange items on all shelves and racks on the sales floor
• Ability to move merchandise with appropriate equipment (e.g., tubs, carts, flats, etc.) to and from stockroom
• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements

• Requires a background check upon offer
• Requires a drug check upon offer

 

Strengthened by our Differences. United to Make a Differen