Sr. Human Resources Generalist - Employee Relations

Department:

Human Resources Group

Job Description:

JOB SUMMARY:  The Senior Human Resources Generalist – Employee Relations plays a critical role in supporting HR functions across the company. This experienced role focuses on employee relations and supports a corporate workforce of approximately 750 employees, fostering a positive, compliant, and high-performance environment.

JOB DESCRIPTION:

Key Responsibilities

Recruiting & Onboarding:

• Support recruitment efforts, including job description development and candidate screening occasionally
• Coordinate new hire onboarding activities, including conducting orientations and ensuring all required documentation is completed.
• Assist with onboarding, training, and policy development

Employee Relations:

• Lead and resolve complex employee relations issues, including investigations, disciplinary actions, and conflict resolution.
• Serve as a point of contact for employees regarding HR-related inquiries and issues.
• Assist in resolving employee concerns and conflicts in accordance with company policies and applicable laws.
• Support employee development and retention programs (continuing education, leadership and skills training, company culture initiatives, etc.)

HR Administration:

• Maintain employee records and ensure data accuracy in Workday HRIS (Human Resources Information System).
• Prepare HR-related documents, such as employment contracts, offer letters, and performance evaluations.
• Support the data collection and reporting activities at each point of the full employee lifecycle
• Assuring HRIS System has updated headcount budgets based on current state and future strategy
• Provide executive leadership with all HR and Employee related reports including all headcount, attrition rates, turnover trends and change management reports
• Maintain HRIS System with all divisional employee reviews and KPI metrics
• Daily updating and auditing of personnel files

Benefits and Compensation:

• Support the administration of employee benefits programs, including enrollment, changes, and inquiries.
• Collaborate with benefits and payroll teams to ensure seamless employee experience
• Assist with compensation analysis and participate in salary survey data collection.

Compliance and Policy Implementation:

• Administer and ensure compliance with FMLA, ADA, FSA, and other leave programs.
• Maintain compliance with federal, state, and local employment laws and regulations
• Assist in the development and implementation of HR policies and procedures.
• Analyzing market data sets, position profiling characteristics, and compensation surveys to identify trends and to make appropriate earning recommendations
• Review and execute PIP - Performance Improvement Plans at the direction of the Director of Human Resources
• Audit System compliance

Performance Management:

• Partner with leadership on performance management, coaching, and corrective action
• Coordinate employee training sessions and professional development programs.
• Track employee training requirements and compliance.
• Supporting and recommending reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics
• Support all Change management and succession planning initiatives at the direction of the Vice President of Human Resources

QUALIFICATIONS:

Minimum Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Psychology, or related field
• 5+ years of HR experience, with at least 2 years in employee relations.
• Experience in the transportation or logistics industry strongly preferred.
• Working knowledge of HRIS systems, employment law, and compliance.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to manage sensitive and confidential information with discretion
• Strong organizational and multitasking abilities with keen attention to detail
• Excellent written and verbal communication skills.
• Timely follow-through

Preferred Qualifications

• PHR or SHRM-CP certification.
• Any of the following certification paths: SHRM, SPHR, PHR, IPMA-CP, IPMA-CS
• Experience supporting a multi-site or distributed workforce.
• Exposure to Workday

SKILLS AND ABILITIES:

• Employee Relations
• HRIS
• FMLA, ADA, EEOC
• Workday
• Onboarding
• Strong Communication
• SHRM, SPHR, PHR, IPMA-CP, IPMA-CS
• Compliance