Director - Talent Delivery

The Director, Talent Delivery leads the strategic vision and execution of Lumos’s talent strategy—focusing on both attracting top talent and developing internal potential. This role partners with leaders across the business to align hiring and development strategies with company objectives—creating meaningful career pathways, elevating the candidate and employee experience, and ensuring we scale with intention.

With a focus on progress over process, the Director champions initiatives that strengthen capability, engagement, and performance across every stage of the employee journey. 

***Remote position with occasional travel to our offices in High Point, NC or Waynesboro, VA***

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

Talent Acquisition

• Lead and mentor the Talent Acquisition team, fostering a high-performance and collaborative culture.
• Partner with business leaders to align hiring plans with broader organizational goals and workforce planning needs.
• Develop and implement inclusive recruitment strategies to attract, engage, and hire top talent across departments and levels.
• Create a high-quality candidate experience that reinforces Lumos’s brand and values throughout the hiring journey.
• Leverage data to assess recruiting program effectiveness and adjust strategies based on insights and trends.
• Ensure all hiring practices comply with applicable laws and internal HR policies.

Learning & Development

• Lead and mentor the Learning & Development team, promoting innovation, collaboration, and professional growth.
• Partner with business leaders to align learning solutions with organizational goals and employee development needs.
• Design and execute scalable talent development programs that address skill gaps and build long-term organizational capability.
• Develop and maintain a network of external training and development providers to ensure access to modern learning resources and methodologies.
• Leverage data to assess training program effectiveness and adjust strategies based on performance and engagement trends.
• Ensure all development practices comply with legal requirements and internal HR policies.

Knowledge, Skills, and Abilities Required 

• Demonstrated success leading both talent acquisition and learning & development functions in a high-growth, fast-paced environment.
• Track record of designing and implementing scalable recruitment and development strategies aligned with business goals.
• Proficient in Microsoft Offic