Veterinary Client Service Representative I/II- WEC (CARE)

Classification Title:

Veterinary Client Service Representative I/II (CARE)

Classification Minimum Requirements

Veterinary Client Service Representative I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Veterinary Client Service Representative II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Job Description:

The University of Florida Veterinary Hospitals is seeking a Client Service Representative to join our team at our equine and small animal hospital at the World Equestrian Center in Ocala, FL. The Client Service Representative is responsible for coordinating daily activity of patients, directing communications with clients during their visit, and acting as a liaison between the client and staff to ensure the visit goes smoothly. We offer competitive wages and benefits including health benefits, retention bonuses, and more!

Why work for UF? We know you care about your own pets as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees’ pets. We encourage you to join our team and grow with us to make a difference. 

Benefits:
Competitive Salary
Extensive Medical Benefits (including health, dental and vision)
Shift Differentials
CE Opportunities
Paid Time Off & Paid Holidays
Employee Discount

Available Shifts:
Varying shifts between the hours of 7am-7pm. Some weekend and holiday shifts required.

This position is considered essential personnel and requires a post-offer health assessment.

Expected Salary:

$17-20 hourly 

Minimum Requirements:

Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Veterinary CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications

Previous experience working in a Client Service position in a relevant field
More than two years of work experience loading, unloading, restraining, and handling horses

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume. 

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This is a CARE position offering limited benefits, including health insurance and paid time off.  When appropriate certifications are achieved, promotional opportunities to a level II title may be available.  This position will also become eligible for transition into a TEAMS (staff) salary plan.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.