Security/Guest Relations Admin | Part-Time | Greenville SC Convention

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Security/Guest Relations Admin position at GCC is responsible for representing the organization in a professional manner by properly answering, and routing incoming calls, taking messages, greeting visitors and assisting customers with information. Under direct supervision from the Security Manager, provides administrative support for the security functions of the Greenville Convention Center (GCC). Duties may include issuance and maintenance of access cards and keys, clerical support, monitoring of alarm systems, preparation of clearance forms, and maintenance of security documents and other data in either hard copy or computerized formats.

 

This role will pay an hourly wage of $17.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

Job expires 9/30/2024

Responsibilities

• Provides clerical support to the department, as appropriate to the position, including typing and data entry of contributions and billings; receives, records, etc.
• Operate multi-line telephone switchboard to answer, screen and forward calls, provide information regarding events, takes messages and schedules appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Maintains database records and hardcopy files including those used to track safety and security data.
• Exercises tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations
• Administers the Lost and Found program including ensuring accuracy of log book and proper inventory of items.
• Prepares clear and concise reports, correspondence, and other written materials.
• Coordinates the return of visitor badges.
• Collect, sort, distribute and prepare mail, messages, and courier deliveries.
• Processes visitor requests for access to the venue.
• Issue card key access and office keys to individuals as appropriate.
• Schedule security meetings, evaluations, training sessions.
• Prepares and maintains classified documents in either hard copy or computerized formats.
• Create purchase orders and submit them for payment.
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Maintain front office in orderly condition.
• Performs miscellaneous job-related duties as assigned.
• Patrols facility; lock and unlock doors as required; guard property against fire, theft and damage.
• Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards. Complete incident report forms in accordance with department standards, including photos where appropriate, documenting damages

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to obtain and maintain appropriate State of South Carolina security guard license.

 

Education and Experience:

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

 

Skills and Abilities:

• Knowledge of relevant safety & security procedures and protocols.
• Records maintenance skills.
• Ability to conduct routinary administrative paperwork.
• Organizing and coordinating skills.
• Skill in the use of computerized spreadsheet, relational database, and word processing software.
• Ability to adhere to highest standards of professionalism, discretion, and confidentiality.
• Solid organizational skills: ability to prioritize multiple tasks; project management skills.
• Ability to represent oneself and the company in a professional manner.
• Versed in proper office/organizational/business etiquette.
• Knowledge of administrative and clerical procedures and systems such as word processing, m