Lead Business Analyst

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Lead Business Analyst Contract Role

Please submit an application by August 23rd, 2024 to be considered for the position.

Position Spotlight!

• Lead teams to achieve transformation goals as a part of a global project
• Use superior influencing and negotiotion skills to partner with multiple stakeholders
• Bring business analyst expertise and transformation experience to support the Offer to Cash workstream

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you are a leader who can expertly apply the principles of business analysis and has experience in the Offer to Cash business domain, this is a fantastic opportunity to join the Business Analysis team at the global leader in implantable hearing devices! In this role, you will be based in our Americas head office in Lone Tree, CO, and work with local and global teams to support our mission. This role can be hybrid and will require flexibility to work in office dependent on business needs.  

This is a 2-year contract role with an expected end date of summer 2026.

This role will lead the business analysis effort in a the Offer to Cash end-to-end transformation workstream by advising and influencing workstream stakeholders and aligning requirements and process work to the strategic outcomes and benefits of the program. In addition, this role is an expert amongst the transformation program’s BA Practice and works with senior workstream leaders and the BA Practice Lead to build and lead the culture and business analysis capability on the program by promoting ongoing education, mentoring other practitioners, and driving the development and assurance of high-quality outputs and deliverables.

Key Responsibilities

• Oversee a team of business analyst direct reports.
• Coach and drive BA team members to ensure the quality by adhering to business analysis practices, standards and toolsets and ensuring they are understood and used effectively.
• Lead BA members in the workstream, business leaders and stakeholders through business forums and workshops to develop a shared understanding of their business processes, systems, and identify process and requirements.
• Be a change champion by leveraging our change management practices communicating relevant information pertaining to initiatives to the various cross-functional teams and stakeholders.
• Lead the discipline around the development of business processes, requirements, and dependencies, uncover areas for improvement, investigate complex problems for the end-to-end workstream.
• Drive the pursuit of business value by tracing business benefits to requirements and business cases across the workstream and sub-streams.
• Complete and govern the end-to-end process maps and align sub-stream process maps.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

• Bachelor’s degree in Business, Commerce, Computing, or Engineering
• Experience in both Agile and Waterfall projects.
• Expert knowledge of BABOK.
• BA industry certifications e.g. CBAP or APGM Agile BA.
• Experience leading BA teams and or practices in a transformation project setting.
• Experience working with virtual teams and large stakeholder groups in a complex matrix organization.
• Excellent communication and influencing skills.
• Experience working in transformation programs or projects.
• Experience with large enterprise IT systems (e.g. CRM, ERP).
• Experience working across the Offer to Cash domain.
• Knowledge of the Healthcare industry preferred.

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Pay Range in the United States: $135,000 - $150,000 annually based upon experience. Compensation may vary based on skills, experience, and location.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is th