Sr. Manager, Product Design

We’re looking for a Sr. Manager, Product Design to own design for Back Office, our enterprise restaurant management platform. . You’ll report to the VP of Design, who will be your strategic partner and advocate at the leadership level. Day-to-day, you’ll work closely with the Director of Product and Director of Engineering to shape product direction from the inside. You’ll lead a team of four designers, bring structure and momentum to the component library, and help define what design leadership looks like for a product at this level of complexity. The scope is real, the ambiguity is real, and the opportunity to make a lasting impact is too.

Who we are:

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $60 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This is a fully remote role. We are unable to offer sponsorship for work authorization. 

Your impact:

• Hold and evolve the long-term product design vision for Back Office in close partnership with the Director of Product, Director of Engineering, and Back Office executive stakeholders
• Advocate for users in strategic roadmap discussions—bringing user insight into the room, not just into the deliverables
• Bring design to the leadership table as a peer, not a service function; articulate design’s role in driving product outcomes and build conviction across stakeholders
• Define what design excellence looks like for Back Office and hold the team accountable to that standard
• Back Office’s component library has a solid foundation—your job is to build the process, rhythm, and shared ownership model that helps the team grow it intentionally over time, with an eye toward making it AI-ready so it can support AI-assisted building, generation, and unification at scale
• Establish a phased documentation plan that makes steady progress without pulling designers off product work
• Define contribution norms so designers work with the library consistently—adding to it thoughtfully rather than around it
• Partner with engineering to reduce implementation drift and build shared language around design system decisions
• Collaborate closely with Product and Engineering leadership to shape roadmap priorities, ensure design intent translates into implementation quality, and represent design in leadership discussions
• Define and track design quality metrics that matter to the business—and build a habit of presenting outcomes, not just deliverables, to leadership
• Champion AI-assisted workflows that help your team move faster without sacrificing quality, and help designers build genuine fluency with AI tooling
• Manage, mentor, and inspire a team of product designers - providing design direction and raising the quality bar through regular critiques and hands-on partnership
• Create an environment where designers have clarity, space, and confidence to do their best work

About you:

• 7–10+ years in product or UX design, with at least 3–5 years in a people management or design leadership role
• Proven track record leading design for complex enterprise or B2B SaaS products
• Experience in food service, hospitality, supply chain, or other complex operational industries
• Background in multi-product or platform environments with shared design systems across product lines
• Familiarity with enterprise B2B challenges: complex user hierarchies, long implementation cycles, multistakeholder decision-making 
• Experience with operational or financial software, accounting workflows, multi-user environments, or similarly dense information-heavy products 
• Experience bringing design to the leadership table: shaping product strategy, building stakeholder conviction, and advocating for users in high-stakes decisions
• Experience growing a component library or design system with a team—building