Accounts Receivable with Italian

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.About WNS Romania:WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes. We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals. We are most admired for our people, partnership approach, performance and domain expertise.

Job Description

He/she will be in charge of :

• Customer Master Data (setup and Modification);Billing & Order Management activities
• Collection activities – analyze customer accounts, dunning letters & contacting customers for overdue balances
• Month End Reporting and Reconciliations Activities
• Cash allocation for the incoming payments, including short payments and deductions
• Dispute management – various types of disputes to analyze and solve, make the necessary corrections on the invoices/credit notes
• Maintain a collaborative relationship with the logistics, finance, commercial departments as well as other internal departments
• Collection activities – analyze customer accounts, dunning letters & contacting customers for overdue balances
• Return management – assist customers with return request, analyze returns
• Develops good client relationships and good relations with the colleagues (within the project);
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations.
• Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams.

Qualifications

• At least 1-year experience in Accounts Receivable (Collections, Dispute/deduction management);
• Fluency in Italian language (minimum B2 level) and good command of English is a must;
• Experience of SAP Accounts Receivable systems is an advantage
• Bachelor Degree
• Attention to details & customer oriented
• Analytical thinking
• Proficient in MS office package, Excel to be at minimum intermediate level

You will enjoy:

• Bonuses for your results
• A great office, a friendly atmosphere and a multinational environment
• Wide range of development and training options (including soft skills and language courses)
• Medical coverage
• Bookster and Benefits Online for you to enjoy your hobbies