Medical Staff Assistant - Medical Staff Administration - Sharp Grossmont - Day Shift - Full Time

Hours:

Shift Start Time:

8 AM

Shift End Time:

4:30 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

No Weekends

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$25.310 - $31.640 - $37.970

 

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. 

 

What You Will Do
Under general supervision, the Medical Staff Assistant is responsible for medical staff services functions including medical staff reappointment, some medical staff committees, emergency room call panels, CME arrangements, serve as library assistant, and coverage for the Administration and Nursing secretaries, as requested.

Required Qualifications

• 2 Years Office experience, preferably in a healthcare setting

Preferred Qualifications

• H.S. Diploma or Equivalent

Other Qualification Requirements

• Interested in obtaining certification for CMSC or CPCS

Essential Functions

• Accurately prepares correspondence
  Composes correspondence, memos, presentations, flyers, spreadsheets, and other documents as requested. Drafts complex documents from abstract ideas and general information.
  Researches and gathers data from various sources and generates special projects/reports/summaries. Report generation may involve analyzing statistics and preparing spreadsheets, databases or other documents.
  Proficient in the use of computer applications to complete documents/work assignments
  Reviews and edits materials as requested
  Navigates the Sharp Intranet site.
• Communication and record maintenance
  Prioritizes mail (including electronic mail), checks deadlines and independently initiates responses/action items or refers appropriately
  Prepares and processes outgoing mail including mail merges, bulk mailings and flyers within designated timeframes.
  Develops and maintains databases and uses computer applications as appropriate
  Initiates establishment and maintenance of record keeping systems to ensure efficient retrieval of documents.
  Information and records are kept confidential per guidelines
  Completes department specific forms/record/data management per guidelines (e.g. personnel, vendor, charge/billing, special projects, etc.)
• Customer service and teamwork
  Greets, makes welcome, communicates effectively and courteously with a variety of customers by the telephone and in person (patients, patient family members, staff, peers, physicians, executives, Board members, legislators, community leaders, etc.).
  Responds with courtesy and patience to calls/visits from persons who may be angry, distraught, etc. Problem solves as appropriate or directs to appropriate resource.
  Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance.
  Uses scripts as appropriate including answering phones, transferring calls and service recovery
  Responds to all inquiries with a timeliness that promotes customer satisfaction
  Communicates effectively with all levels of staff and uses chain of command.
  Communicates direct supervisor(s) instructions or desires to various departments or individuals.
• Department efficiency and effectiveness
  Maintains organized and orderly workspace.
  Orders supplies, forms and equipment, maintains stock per guidelines
  Completes requisitions and obtains necessary authorizations
  Manages and operates equipment safely and accurately including obtaining supplies, troubleshooting and calling for maintenance (e.g. fax, copier, printer, laptop, proxima).
  Resource person within department and to other secretarial/administrative staff and the leadership team.
  Manages department resources e.g. keys, signage, badges, and phones, parking permits, per guidelines and as assigned.
  Arranges for additional resources (temporary staff, volunteers) to cover vacations, leaves of absences and/or variable workloads and provides supervision/direction as assigned
  Coordinates office moves, space modifications, computer access, and other duties as assigned.
• Meeting coordination
  Schedules me