National Vice President of Club Operations & Business Development

Job Description Summary

The National Vice President of Club Operations & Business Development is a senior executive responsible for building, scaling, and operating a next-generation hospitality-driven club ecosystem within a residential platform. Reporting to the National Resort Lifestyle Brand President, this role leads multi-club operations, membership strategy, and national partnerships to deliver premium member experiences and strong financial performance across a portfolio of luxury resort-style communities.

The ideal candidate will be based in Florida or Arizona, thrive in a remote work environment, and be comfortable traveling up to 50% of the time.

Job Details

Key Responsibilities

Strategic Leadership & Operating Model
•    Translate brand vision into scalable operating models integrating hospitality, wellness, and residential living
•    Build a holistic membership ecosystem that drives engagement, loyalty, and lifetime value
•    Establish consistent operating standards, KPIs, and performance metrics across all clubs
•    Leverage data and insights to continuously optimize the member journey and experience
•    Operationalize wellness, longevity, and lifestyle programming at scale
Club Operations & Portfolio Leadership
•    Lead operations across a national portfolio with full P&L accountability
•    Ensure brand consistency, service excellence, and operational scalability
•    Oversee key partnerships (including Troon), ensuring performance, alignment, and accountability
•    Integrate core club components: wellness, spa, fitness, golf, court sports, F&B, and programming
•    Direct amenity lifecycle execution—from development through stabilization
•    Drive member communications, engagement, and satisfaction through data-driven strategies
Membership Strategy & Experience
•    Develop and execute national acquisition, retention, and engagement strategies
•    Design membership value propositions aligned to HOA and homeowner ROI
•    Increase utilization, satisfaction, and lifetime member value through innovative service design
Business Development & Partnerships
•    Source and manage strategic national/global partnerships
•    Expand offerings across wellness, fitness, medical integration, retail, and lifestyle services
•    Develop new revenue streams through partnerships and experiential programming
Financial & Operational Excellence
•    Lead budgeting, forecasting, and financial reporting across all locations
•    Optimize revenue, cost control, and total member spend
•    Communicate performance, risks, and ROI to executive leadership and HOA boards
•    Establish and maintain brand standards and operational playbooks
Food, Beverage & Lifestyle
•    Develop destination dining concepts that drive engagement and revenue
•    Integrate F&B into overall lifestyle and member experience strategy
•    Deliver differentiated, brand-aligned programming and experiences
Governance & Stakeholder Management
•    Serve as a strategic advisor to HOA Boards
•    Balance member expectations with governance priorities
•    Demonstrate measurable value creation and long-term alignment
Leadership & Team Development
•    Lead and align cross-functional teams across operations, wellness, golf, F&B, and membership
•    Build high-performing teams with strong accountability and collaboration
•    Develop leadership bench strength and future talent pipelines
•    Drive execution through clear priorities and integrated team performance

Qualifications & Experience
Required
•    15+ years of leadership in luxury hospitality, resort, or private club operations
•    Multi-site operational leadership with full P&L responsibility
•    Expertise in membership-based models and experience strategy
•    Strong financial acumen and data-driven decision-making
•    Proven success building and managing strategic partnerships
•    Executive presence with strong communication and stakeholder alignment skills
Preferred
•    CMAA designation
•    Experience with premier resort or private clubs (national or global)
•    Background in wellness, longevity, or medical-integrated hospitality
•    Exposure to golf, spa/fitness, and lifestyle programming ecosystems
•    Experience implementing data-driven personalization strategies
Core Competencies
•    Strategic vision with operational rigor
•    Member-centric experience design
•    Financial and analytical leadership
•    Partnership development and ecosystem thinking
•    Executive presence and stakeholder in