Trade Credit Support

We are looking for a highly organized and detail-oriented Trade Credit Support professional to join our team. In this role, you will be responsible for assisting the Trade Credit team in providing high-quality services to our clients, including managing administrative tasks, liaising with credit insurers, and supporting the overall execution of trade credit policies. You will be a key part of the team, ensuring efficient operations and contributing to the success of our Trade Credit services.

This role offers an excellent opportunity to develop a career in trade credit and insurance within a dynamic and supportive environment. You will work closely with experienced professionals, gain valuable industry insight, and have the opportunity to grow within the organization.

Key Responsibilities:

• Client Support: Assist in responding to client inquiries related to trade credit policies, credit limits, claims processes, and general administrative requests;
• Documentation and Filing: Maintain accurate and up-to-date records of all client interactions, policy documents, and correspondence with credit insurers and brokers;
• Credit Limit Monitoring: Assist in tracking and monitoring credit limits for clients, ensuring timely renewals, adjustments, and renegotiations where necessary;
• Liaison with Insurers: Communicate regularly with credit insurers to support the management of claims, credit limits, and policy adjustments;
• Report Generation: Prepare regular reports on credit risk exposure, claim statuses, and policy performance for internal review and client meetings;
• Support for Trade Credit Analysts: Provide administrative and operational support to Trade Credit Analysts, helping with financial data collection, documentation, and coordination with global teams;
• Claims Management Assistance: Support the claims submission process by gathering required documentation from clients and assisting with follow-ups to ensure timely claim resolution;
• Client Relationship Maintenance: Help maintain strong relationships with existing clients by addressing administrative concerns, ensuring compliance with credit insurance agreements, and providing general support.

Ideal Candidate Profile:

• Experience: 1-3 years of experience in an administrative, support, or customer service role, preferably in the financial services or insurance sector;
• Knowledge: Basic understanding of credit insurance, trade credit, or finance-related services is an advantage;
• Skills: Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously;
• Communication: Excellent verbal and written communication skills; fluency in Dutch and English is required. Additional language skills, especially in French is a plus;
• Technology: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems or other client management software;
• Team Player: Ability to work collaboratively with cross-functional teams and contribute to the smooth operation of the Trade Credit department.

What we offer

• An attractive salary package;
• A great work environment within a dynamic and talented team;
• The ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development;
• Flexible and supportive working styles, like hybrid working;
• A diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems;
• A supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Location

The role will be based in Amstelveen. 

Interested?

If you see yourself in the above and would like to be part of a dynamic and international setting, WTW might just be the right choice for you!  Apply now via our career page with your CV and motivational letter. 

WTW is an Equal Opportunity Employer