Sr. Benefits Administrator

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Overview

The Senior Benefits Administrator is a functional analyst within the Benefits team and is responsible for administration of Health, Welfare, Retirement & leave of absence administration & data analysis as well as supporting various internal business partners. In addition to data administration, this role supports plan administration, communication, RFP education, vendor management and compliance.

Responsibilities

• Manage the day-to-day benefits operations and programs, including administration of current employee benefits (e.g., health, welfare, retirement, leave, wellbeing) managing projects and implementations of new benefits and well-being vendors and programs

• Provide ongoing support for vendor management including by participating in regular status calls and strategic reviews, proactively driving root causes, proactively identifying areas for process improvement and assisting with implementation of new initiatives

• Provide exceptional service and liaise directly with employees in connection with questions about benefit eligibility, programming, leave management and escalating to leadership where appropriate

• Coordinate and facilitate compliance related matters, in partnership with external vendors, including (but not limited to) completion of Form 5500s, ACA filings, 401k annual audits, Summary Annual Reports, FSA/401k non-discrimination testing etc.

• Support the annual benefits Open Enrollment process, including partnering with vendors/brokers/consultants to manage employee communications, prepare benefit plan materials, coordinate timelines and address employee questions

• Assist in development and delivery of benefits education for HR, business partners, and employees.

• Develop, track, and report on metrics around health and well-being that measure over program performance

• Develop and maintain process documentation (including SOPs, policies, templates and communications) for all benefit and leave programs and provide recommendations for process improvement, where appropriate.

• Partner with payroll, timekeeping & other business partners to ensure accurate and timely processing of benefits deductions and provide recommendations for areas of efficiencies and improvement

• Ensure data integrity and accuracy of employee benefits information through audits and billing reconciliation liaising with AP and vendors as required

• Stay on top of competitive market trends, summarize employee insights regarding benefits usage, requests and programming and provide thoughtful recommendations to department leadership regarding potential opportunities to enhance current offerings

• Maximize Workday (HCM) and other digital technology functionality to analyze data to research, recommend, and implement system and process improvements.

• Build collaborative relationships across the business to support the team & various internal business partners in optimizing processes, system efficiencies, maintenance, data integrity, and reporting.

• Proactively identify process improvement opportunities and address needed corrections.

• Manage multiple competing priorities with tight timelines.

• Manage highly confidential subject matter with the utmost discretion.

• Perform other Benefits/Total Rewards ad hoc projects as needed 

Qualifications 

• Bachelor’s Degree in Human Resources, HR Management, Business, or related discipline

• Minimum of 5 years of benefits or relevant consulting experience

• Experience with HRIS systems, benefits administration systems, retirement platforms and payroll systems. 2+ years