Field Controls Team Lead

Who We Are

Thermo Systems is a global, full-service control systems integration partner delivering world-class automation solutions across the District Energy, Life Sciences, and Mission Critical markets. Our leadership and engineering teams are committed to excellence, growth, and a culture known as The Thermo Way—an environment that emphasizes integrity, adaptability, collaboration, and shared success.

As we continue to grow, The Thermo Way guides how we support employee success, customer success, and long-term financial strength.

Job Summary

The Field Controls Technician (FCT) Lead is responsible for leading, deploying, and developing a high-performing field controls technician team. This role ensures effective project execution by aligning staffing, schedules, safety, and customer expectations while serving as a key escalation point for field delivery challenges. The FCT Lead works closely with project managers, project leads, and company leadership to ensure consistent, high-quality outcomes across projects.

Key Responsibilities

Team Leadership & Workforce Planning

• Lead, mentor, and develop the Field Controls Technician team through clear direction, training, and performance management.
• Provide ongoing, constructive feedback and support professional development.
• Forecast staffing and skill requirements; coordinate training to align workforce readiness with business demand.
• Assign FCT personnel to projects based on skills, experience, preferences, and project requirements.
• Monitor morale, workload, and team dynamics; support engagement, retention, and conflict resolution.
• Manage team member compensation, time off, and performance reviews.

Project Execution & Risk Management

• Coordinate with leadership, project managers, and trade partners to deploy field resources effectively.
• Serve as an escalation point for field execution challenges, proactively identifying and mitigating risks.
• Ensure adherence to project schedules, budgets, quality standards, and customer requirements.
• Track, document, and communicate project requirements related to safety, workflow, and billing.

Customer & Stakeholder Engagement

• Communicate with customers and stakeholders in a professional, positive, and proactive manner.
• Follow customer-specific site standards and procedures.
• Provide responsive, patient, and effective support to resolve customer issues.
• Maintain accountability through consistent follow-up and fulfillment of commitments.

Field Expertise, Safety & Quality