Principal SRE - Gen AI

General information

Career area Technology Work Location(s) 601 S. Tryon Street, NC Remote? No Ref # 19908 Posted Date 05-30-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that has worked out the kinks and is fulfilling its purpose. We are always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally. Tech
Our team is building Ally’s Generative AI Platform, enabling teams and applications across the organization to leverage AI in a safe and performant way. We aim to operate like a startup in an enterprise environment, moving quickly and iteratively working with our partners to get to the best solution. As we scale our platform, it’s imperative that we have a mature observability and testing framework. This role will focus in these areas, partnering with our Enterprise Observability, Sustain, and Testing teams to help ensure our platform is a reliable enterprise asset for our stakeholders to confidently leverage. The ideal candidate is a strong team player, versatile in their skillset, loves to learn, and welcomes new challenges.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Work with partner teams to assist in onboarding and ensure full coverage of platform capabilities to enterprise testing and observability tools, as well as developing any internal frameworks that may best suite the team's need.
• Collaborates with other developers and architects to provide significant co