Department

Data & Analytics 

About The Team

The Data & Analytics team is Justworks' data and AI center of excellence - a connected set of functions spanning business intelligence, data science, analytics engineering, platform data/ML engineering and AI builders. We've grown significantly over the last several years and continue to build momentum across the business, leveling up maturity in how we deliver insights, govern data, and enable the company to make better decisions. You'll find a highly collaborative & diverse group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers while evolving how we work together for our people. 

The Business Intelligence team is central to how we turn data into decisions by owning the reporting foundations that keep teams oriented and delivering the insights & analyses that drive how we understand, diagnose, and grow the business.

Come build with us!

Who You Are

You are an experienced analytics leader who thinks about data in terms of decisions, systems, and repeatable frameworks. You've spent your career helping business leaders ask sharper questions of their data, translating complex analysis into clarity and action, and building the reporting foundations that enable partners to diagnose, explore, and decide on their own. You develop analysts who do both well. You bring structure where there's ambiguity and know how to turn analytical insights into recommendations that move the business.

Our BI function at Justworks has transitioned from a distributed, embedded model to a centralized, strategic function, and we continue to evolve toward a more broadly self-service, AI-enabled future. That transformation is the core of this role: building out self-service intelligence products, shaping the craft of analytics, coaching analysts along a career path from skilled practitioner to strategic partner, and holding the line on rigor while encouraging faster, simpler answers where appropriate.

As Senior Manager, Business Intelligence, you'll lead a dedicated team of analysts within our broader BI organization, serving as a strategic thought partner to senior functional leaders across Justworks. You will own the full cycle of analytical work: framing the right questions, developing rigorous analyses, validating findings and delivering outputs that functional leaders can trust and act on.

Your Success Profile

What You Will Work On

• Build and develop a high-performing Business Intelligence team, coaching analysts toward strategic problem framing, actionable recommendations, and confident stakeholder engagement while creating growth paths that support their long-term advancement
• Partner with senior functional leaders to define and prioritize the right analytical initiatives, going beyond the initial request to fully frame the problem and design the right technical approach
• Own analytical output quality across key business domains, ensuring work is accurate, well-framed, and tied to questions that matter
• Lead the team through the ongoing evolution of the BI operating model, including how work is triaged and prioritized, what kinds of work BI owns versus routes to self-service, and how stakeholder relationships are structured
• Drive adoption of new BI tooling and self-service capabilities as the team transitions to a modern BI platform, partnering with Analytics Engineering and Data Governance to ensure analysts and stakeholders are equipped to work effectively in the new environment
• Embed AI-assisted methods into the team's workflow, helping analysts develop practical fluency with AI tools