Commercialization Program Manager

Our Commercialization Program Manager drives cross-functional initiatives focused on developing new solutions and ensuring organizational readiness for market launch as well as broader commercialization initiatives. This role works side-by-side with other Commercialization leaders to facilitate coordination across sales, client success, marketing, product, operations, finance, and compliance to ensure that solutions are not only market-driven but also operationally viable and scalable. The position requires a unique blend of program management discipline, process ownership, market insight, go-to-market and strategic problem solving. This role can be remote. 

Responsibilities:  

• Facilitates strategic, cross-functional solution development projects from concept through launch, ensuring alignment with Vatica’s commercial strategy 

• Executes against broader commercialization and go-to-market projects 

• Applies knowledge of internal processes, market trends, customer needs and competitor strategies to inform successful solution development and deployment 

• Develops integrated project plans, timelines, and governance processes that align business, product, operations and growth teams 

• Proactively identifies interdependence across commercialization projects to ensure solutions are delivered on time, within scope, and prepared for scale 

• Identifies, assesses, and mitigates risks. Proactively develops contingency plans to address potential issues and escalates issues for leadership support in a timely manner 

• Builds and maintains influential relationships with cross-functional stakeholders, ensuring transparency and alignment on goals 

• Owns and completes operational readiness assessments, ensuring internal teams (operations, produce, client success, training, finance, legal/compliance) are fully prepared for solution deployment 

• Partners with operations leadership to define, test, and implement scalable processes for new solution delivery 

• Monitors pilot and beta deployments, identifying operational risks, process gaps, and measurement plans 

• Establishes and tracks KPIs to measure success of solution development programs and operational readiness efforts 

• Provides leadership-level updates on program status, risks, and mitigation strategies 

• Represents commercialization initiatives in internal forums, delivering concise and compelling communication 

• Develops ideas for improvement in the new solution ideation, development and commercialization process and takes ownership of opportunities for deploying improvements 

Requirements

Requirements: 

• Bachelor's degree 

• 5+ years of healthcare industry experience, including experiences with health plan, health care delivery or value-based care organizations 

• 3+ years of experience in product program management, project management, or related experience 

• Strong background in operational readiness, change management, and process improvement 

• Familiarity with agile product development and stage-gate lifecycle processes 

• Demonstrated success in developing and managing cross-business processes that achieve measurable financial, operational, and client outcomes 

• Excellent organizational, analytic, and problem-solving skills 

• Strong presentation, written, and verbal communication skills, including ability to engage stakeholders across all levels 

• Ability to thrive in a fast-paced, evolving, and sometimes ambiguous environment 

• Experience working with product planning tools (e.g., Aha!, SmartSheets) 

Preferred: 

• Recent direct experience with healthcare Risk Adjustment and Quality 

• Program or project management certification (e.g., PMP, PgMP, SAFe) 

• Financial acumen with experience developing business cases, pricing models, and ROI analyses 

Competencies: 

Plans and Aligns, Resourcefulness 

• Plans and prioritizes work to meet the goals of the business. Breaks down objectives into plans and actions to achieve significant milestones. Anticipates multiple scenarios and readily adjusts plans. 

• Organizes stakeholders and seeks resources to support efficiency and progress. 

Strategic Mindset 

• Considers future possibilities or roadblocks and creating strategies to drive results. 

• Anticipates future trends and implications of decision. 

Communicates Effectively 

• Shares knowledge, and data so that the message is received and understood with clarity a