Regional Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Regional Facilities Manager - JLL

What this job involves: As a Regional Facilities Manager at JLL, you will lead comprehensive facilities management operations across 8+ facilities located in NJ, NY, MA, RI and NC within the Life Sciences industry ensuring optimal performance, cost efficiency, and exceptional client service delivery. This strategic role requires you to oversee day-to-day facility operations while developing long-term maintenance strategies that align with our clients' business objectives. You'll serve as the primary point of contact for facility-related matters, coordinating with internal teams, vendors, and stakeholders to maintain safe, efficient, and compliant work environments. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this role, you'll be instrumental in delivering innovative facilities solutions that enhance workplace experiences. You'll manage budgets, negotiate contracts, and implement sustainability initiatives while ensuring all facilities meet regulatory requirements and industry standards. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage this collaborative approach to drive operational excellence across your regional portfolio.

What your day-to-day will look like:

• Oversee facilities management operations across multiple properties, ensuring consistent service delivery and operational efficiency

• Develop and manage annual budgets, capital expenditure plans, and operational forecasts for your regional portfolio

• Lead vendor relationships, contract negotiations, and procurement processes to optimize service quality and cost-effectiveness

• Conduct regular property inspections and assessments to identify maintenance needs, safety concerns, and improvement opportunities

• Coordinate preventive maintenance programs and emergency response procedures to minimize disruptions and ensure business continuity

• Collaborate with cross-functional teams including engineering, security, cleaning, and administrative services to deliver integrated solutions

• Prepare comprehensive reports and presentations for senior management and clients, highlighting key performance metrics and strategic recommendations

• Ensure compliance with all local, state, and federal regulations including health, safety, and environmental requirements

• Champion sustainability initiatives and implement energy-efficient practices to reduce environmental impact and operational costs

Required Qualifications:

• 10+ years’ experience in facility and operations leadership is required with responsibility for leading high-performing teams in a service environment.

• Bachelor’s degree in Facility Management, Business Administration, Finance, Project Management, Engineering or similar field or experience with advanced knowledge of Workplace Experiences, Facilities Management industry best practices and tactical application.

• Knowledge of GMP, GxP regulations, quality and production processes with strong understanding of Compliance requirements.

• Accomplished thought leader. Has a successful track record of delivering strategic operating plans through leading practices and rigorous performance standards.

• Exemplary Client Relationship Management skills managing up & down within a high-performing JLL and Client organization.

• Strong team builder. Motivates, develops and challenges team members to maximize their own, and teams’ potential.

Preferred Qualifications:

• Professional certification such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP)

• Experience with LEED certification processes and sustainable building practices

• Background in corporate facilities management or commercial real estate services

• Experience managing union and non-union service providers

• Knowledge of space planning, workplace strategy, and change management principles

• Demonstrated experie