Director, Global Medical Information, Liver, Inflammation, Fibrosis & Established Products (LIFE)

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

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Job Description
 

As the lead for LIFE therapeutic areas, the Director will oversee the development and delivery of medical information content for both marketed and investigational products to external (healthcare professionals, patients, and consumers) and internal (medical affairs staff in affiliates and distributors) customers in response to requests. They will also be responsible for the medical input for promotional and medical review committees. Additionally, the Director will be responsible for business optimization, which may include oversight of QA processes, call center, and other operational areas.

The Director will be responsible for identifying and implementing strategies to enhance the efficiency and effectiveness of the Medical Information department. The role involves analyzing current processes, identifying areas for improvement, and developing solution to optimize operational performance. The director will oversee project management activities ensuring that projects are executed efficiently, on time and in alignment with the department’s strategic priorities.

The Director will provide clinical, strategic, and personnel oversight for a therapeutic area(s); lead strategic initiatives that improve the ability of the department to provide its services; lead and manage staff; and foster the professional growth of individual team members through development, coaching and support.

Routine responsibilities may include performing and/or leading one or more staff members in:

• Utilizing Medical Information content to provide scientifically balanced responses to external parties (healthcare providers and patients) or internal parties (affiliates and distributors) requesting medical or product information
• Developing and maintaining up-to-date global response documents (GRDs) relevant to therapeutic area
• Ensuring medical and scientific accuracy of medical information content deliverables and input into the Promotional Review and Medical Review Committees
• Researching and proactively creating new scientific responses to unanticipated inquiries
• Reporting adverse events per Standard Operating Procedure
• Maintaining a record of all interactions via a relational database
• Recognizing, obtaining pertinent data on, and accurately transmitting adverse events or product complaints to the appropriate internal departments
• Evaluating drug compendia for accuracy, if applicable
• Drive business optimization and Medical Information vendor management to ensure high quality service delivery and operational efficiency  
• Providing oversight and support for scientific conferences with medical information activities

including attending scientific conferences and answering questions at medical booths

• Partnering and providing support to colleagues in Medical Affairs for projects and deliverables specific to therapeutic area
• Identifying and analyzing medical information trends and data gaps for therapeutic area to contribute insights to medical affairs strategies and priorities
• Collaborating with publication teams for updates and review of medical information trends/data gaps to contribute to therapeutic area publication strategies
• Ensuring strategic alignment and cross functional communications with key internal stakeholders and partners across Gilead (Medical Affairs, Pharmacovigilance, Medical Scientists, Mar