Professional Services Consultant

Harnessing the Power of Data, Together.

Solace stands at the forefront of technology and innovation, empowering the world's largest enterprises in their journey towards becoming real-time, data-driven organizations. Our cutting-edge technology intelligently, securely, and reliably helps our customers by solving use cases like hybrid cloud integration, IoT connectivity, microservices, and big data distribution.

 

Help Us, Help Them, Help You.
By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.

The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn’t that be great!?

Overview

This position for a Professional Services Consultant is to be based out of Europe and will work remotely. We are a high-growth company that commands creative thinking.  If you are looking to continue your career in the technology industry, are full of energy, like working in a fluid and fast-paced environment, and have excellent attention to detail, then we should speak.

In This Role, You Will:

• Be responsible for the overall post-sales success of a customer and will have demonstrated knowledge and experience in multiple areas including networking, messaging, and middleware technologies. developing scripts to compare configurations or automate routine tasks and writing integration code in Java or C#. In addition, significant work will be related to assisting customers in the monitoring and management of their estate of deployed Solace products including troubleshooting, diagnostics, and responding to alerts
• Travel occasionally based on customer needs, sometimes globally
• Be required to develop best practices documents or other documents for the customer to facilitate knowledge transfer and sharing Documentation and communication skills must be exceptional, as well as the ability to manage customer expectations. PSG resources are the face of Solace to the customer since they are generally with the customer for long periods of time, adding additional importance to the need for excellent communication skills
• Work autonomously and with minimal direction. Our customers expect our services team to be professional and capable of delivering solutions with little to no guidance, rather they look to us to be the leaders. Our Professional Services Group is made up of experienced and professional consultants with the attitude of being a team player, willing to dig in and do whatever is necessary to make the customer successful, and we want more of these types of individuals
• A successful candidate would be comfortable installing hardware in a data-centre

Desired Skills and Experience

• Education - Undergraduate degree, ideally in Computer Science, Electrical Engineering or similar technical degree; Masters in Science, Business, or Engineering an asset
• 5+ Years of Experience in application development, integration or system
• Messaging Middleware / Integration– Understanding of the application middleware space. Technical knowledge of messaging products such as IBM MQ, TIBCO EMS/RV/BW and/or Open Source messaging such as Kafka, Rabbit, ActiveMQ, etc. would be beneficial to the role. An understanding of SOA and JMS are essential and working knowledge of MQTT, AMQP, REST, and/or JavaScript, would all be assets
• Enterprise Integration Patterns and Solution Architecture- Any experience would be an asset.  Knowledge of Digital patterns, application lifecycle management, continuous integration
• Operations Support– Experience providing application, hardware, and/or Cloud platform support is desired. Some experience troubleshooting technical issues, including application deadlock, thread issues, and configuration errors, is expected. Also beneficial to have experience configuring alerts and thresholds for either application monitoring or hardware monitoring. Experience in a role response for Solace hardware appliance operations would be a plus
• Application development- Experience developing, integrating, and troubleshooting Java and/or C/C++/C# code is required. Any development experience using sockets, messaging APIs, multithreaded and