P&C Middle Market Regional Underwriting Director

Regional Director - UW07BA

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The Middle Market Underwriting Director of General Industries, Technology & Life Sciences supports the execution of strategic and operating plans within an assigned geographic region and provides direct management to a team of experienced General Industry field underwriters. This role provides sales and underwriting leadership, as well as strategy development and execution to the assigned territory.

The incumbent is accountable for the financial performance of an assigned territory within the region and they will report directly to the Regional Vice President. 

They will collaborate with multiple regional office leadership teams within the territory to drive profitable business for The Hartford, acting as a liaison with field leadership within other Middle Market business units to ensure clear communication, accountability and messaging to the external marketplace.  The position is charged with contributing to an environment that supports and motivates team members to develop expert technical, sales, underwriting and customer service skills with the goal of increasing the penetration of existing agency relationships and building new relationships within the aligned market.

RESPONSIBILITIES:

The Underwriting Director is responsible for managing and expanding a growing team of General Industry underwriters. This position reports into the RVP, and is a critical regional field leadership role within Middle Market’s Specialty businesses.

Distribution Management & Sales Leadership
• Builds strong, distinctive strategic partnerships with key agents, brokers and clients, and supports partner initiatives and strategies.
• Responsible for collaborating with Division and Regional Office leadership for agency management of top partners.
• Implements segment sales plans by reinforcing and supporting pipelining strategy and monitoring team execution.  
• Utilizes sales execution and business development strategies to generate robust quality pipelines, maximize client retention and drive new sales and net profitable growth of book.
• Coaches and manages team performance to ensure consistent practice of sales excellence discipline.
• Maintains keen insight into competitor’s strengths, weaknesses and strategies to leverage for profitable business and increased agency penetration.  
• Drives brand awareness, and gathers and responds to customer feedback

The Underwriting Director
• Directly manages and coaches a team of field underwriters, and provides indirect management support to center underwriting talent and account managers within region.
• Drives strong underwriting behaviors and discipline through oversight, quality management and compliance processes.
• Partners with the Head of Field Sales & Execution to develop and execute upon a localized talent strategy.
• Responsible for attracting, selecting and developing high caliber, diverse talent from within and/or outside of the organization.  Ensures staff continuity for key positions by anticipating and planning for future talent needs.  
• Effectively manages staff through active performance management, implementation of a meaningful development planning process, and reinforcement of a pay-for-performance compensation philosophy.
• Builds a strong team, fostering high levels of engagement, collaboration, open dialogue and involvement in decision making and planning activities.

 
Book Management, Planning and Monitoring Results:  
• Accountable for financial performance of assigned regional territory.
• Develops and implements territorial strategic and operating plans at the direction of the Head of Field Sales & Execution, which leverage agent/broker relationships and position The Hartford to profitably grow within the territory.
• Manages individual and book-level risk selection & pricing decisions to profitable underwriting results.
• Closely manages plan results and directs implementation of specific actions to address financial shortfalls.  
• Actively manages the flow and mix of business to ensure that short-term and long-term financial outcomes are optimized.

Enterprise Accountability & Underwriting Operations:<