Manager, Consulting Services - OH Patient Accounting

We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. 

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.

The Manager, Consulting Services role will ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and business results for assigned area of responsibility. Typically manages individual contributors. Monitors consultant activities and performance on projects (e.g. read status reports, respond to staffing and availability issues, pro-actively seek out project performance reviews, etc.). May serve as project advisor for moderately complex engagements.

The Manager, Consulting Services is responsible for overseeing OH Patient Accounting (formerly RevElate) consultants and supporting the strategy and direction of Oracle Health’s Patient Accounting (formerly RevElate) service line. This role focuses on exceptional project delivery, operational oversight, and the growth of both employees and services. Key responsibilities include monitoring and guiding consulting activities, providing direction, and coaching team members to ensure efficient and effective client delivery while also fostering employee development and product refinement.

As the primary liaison between the OH Patient Accounting (formerly RevElate) Practice and the consulting team, the Manager plays a critical role in motivating and growing the team while ensuring compliance with organizational and client requirements. The role also involves monitoring team progress, providing oversight and training, offering guidance, and occasionally performing customer work as needed.

The Manager will provide subject matter expertise, lead training and onboarding efforts, ensure billable utilization, manage timesheet submissions, and oversee all tasks related to the employee experience. Additionally, this role works closely with the management team to support organizational goals and may collaborate with Practice Leadership to enable sales opportunities, develop solutions and methodologies, and provide strong leadership tailored to the needs of the OH Patient Accounting team.

 

Career Level - M2

Key Responsibilities:

• Lead and manage the OH Patient Accounting consulting team to ensure high-quality project delivery, employee growth, and operational effectiveness.
• Monitor and support consultants in their client work, providing guidance, oversight, and coaching to resolve client and professional issues.
• Mentor OH Patient Accounting consultants and colleagues as necessary, fostering employee success and growth.
• Analyze and document customer and employee success, offering process improvements where needed; assist in defining new processes as required.
• Assist the leadership team by interviewing prospective employees and supporting hiring efforts.
• Ensure alignment with Oracle Health policies and guidelines.
• Contribute to solution development by creating materials, providing feedback, and sharing lessons learned and best practices with both leadership and the team.
• Perform various job duties as assigned by management, which may include Oracle Health technology management and analytics related to consulting for the OH Patient Accounting team.
• Work on ad hoc projects or other corporate initiatives as needed or directed.

Additional Responsibilities:

• Collaborate with the management team on organizational goals and imperatives.
• Support sales enablement efforts and employee development initiatives.
• Occasionally perform customer-facing work based on project or employee needs.

This role is vital in driving the success of both the Patient Accounting team and the broader goals of Oracle Health, offering leadership, operational management, and a commitment to excellence in consulting services.

 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $92,300 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maint