Senior, Creative Project Manager (Creative Services)

About SketchDeck

Elevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At SketchDeck, we aim to bring great people together to deliver exceptional impact. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana. 

At SketchDeck, our values are more than just guiding principles—they’re the foundation of how we work and grow together globally. We commit to:

• Win as a Team.
• Find Solutions.
• Take Ownership.
• Do the Right Thing.
• Be Human.

Guided by our vision to be the best full-service creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit.

About the Role

As a Senior Creative Project Manager at SketchDeck, you’ll lead day-to-day relationships and creative projects across some of our largest and most complex client accounts. You’ll oversee a portfolio of high-value, multi-project relationships—guiding design campaigns that range from fast-turn creative requests to large-scale brand initiatives.

Reporting to the Director of Accounts, you’ll play a key role in managing enterprise clients, mentoring team members, and shaping the processes that support excellence in SketchDeck’s creative operations.

What You’ll Do

Deliver high-quality creative projects that exceed client expectations

• Lead creative projects end-to-end—from scoping, budgeting, and timelines to delivery.
• Partner with Design Directors on creative strategy, ensuring brand consistency and design excellence.
• Review project briefs to ensure clarity, feasibility, and alignment with client goals.
• Manage multiple workstreams, budgets, and creative production timelines simultaneously.
• Allocate projects across your design team to meet deadlines and profitability goals.
• Review and approve deliverables for quality, brand alignment, and QC before delivery.
• Anticipate and resolve project challenges proactively through transparent communication.
• Obtain and manage POs/SOWs as needed to ensure profitable project delivery.
• Lead enterprise-level and integrated creative programs ranging from $25K–$100K+.
  

Nurture, retain, and grow client relationships

• Build trusted partnerships with enterprise and Fortune 100 clients.
• Guide new clients through onboarding and early project success.
• Lead quarterly business reviews and regular client check-ins to align on goals and creative priorities.
• Develop strategies to help clients maximize creative impact across their organization.
• Identify opportunities for growth, renewal, and expansion of client engagements.
• Collaborate closely with account and strategy teams to deliver a unified client experience.
  

Lead and inspire your team

• Manage and mentor a team of 1–2 Project Managers and 8+ designers/QC specialists.
• Lead daily standups to align priorities and drive momentum across multiple projects.
• Recruit, train, and coach new team members to support scaling creative delivery.
  Ensure team members understand and champion client brands in every deliverable.
• Demonstrate strong leadership and provide a clear progression path for direct reports.
  

Contribute as a senior leader at SketchDeck

• Continuously refine processes to improve creative quality, collaboration, and efficiency.
• Partner cross-functionally with Design, Strategy, Sales, and Accounts teams to deliver cohesive client solutions.
• Mentor other PMs and help foster a culture of ownership, curiosity, and excellence.
• Champion SketchDeck’s values—building trust, creativity, and growth within your team and across the company.
  

Requirements

• 6–8+ years of creative project management experience (agency background required).
• Proven experience managing enterprise and Fortune 100 clients.
• Strong understanding of branding, campaigns, and integrated creative projects.
• Excellent executive communication and presentation skills—confident, charismatic, and adept at collaborating with senior stakeholders.
• Demonstrated leadership experience, capable of managing and mentoring 1–2 Project Managers (with progression path in year 2+).
• Skilled at work-stream management, budget