Project Manager - Community Communications & Marketing

Requisition ID: 20102

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Reporting to the Project Management Lead on the CCM Operations Team, the project manager (PM) role is responsible for the delivery of marketing projects, including project initiation and seeing the project through the five phases of our project lifecycle: Discover, Create, Deliver, Analyze and Close. The PM will be responsible for coordinating small- to large-scale integrated marketing driven campaigns. Must have excellent communication skills to maintain positive relations and manage expectations across internal and external business partners.

What You'll Do

• Manage project development from initiation to closure.
• Complete work breakdown structure to estimate effort required for each task.
• Create project schedules to identify when each task will be performed.
• Ensure resources are properly identified and assigned to project tasks
• Track and evaluate projects’ status according to predetermine timelines. Report status to project sponsors when projects are at risk or in trouble.
• Resolve any issues and solve problems throughout project life cycle.
• Be accountable for project results along with project sponsor.
• Effectively manage project scope by ensuring any changes to scope are documented and approved with project change order form.
• Effectively use the work management system to manage all projects
• Address incoming requests through internal system.
• Clearly communicate expectations to team members and stakeholders.
• Manage feedback and approval rounds.
• Ensure all project documents are safely archived following project completion.
• Complete a lessons learned evaluation to determine how well the project was executed.
• Creative, marketing and/or digital knowledge of best practices for project management and execution. 

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

This position may be filled at one of three levels outlined below, based on the candidate’s relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies. Level I — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered. Level 2 – Journey: Minimum 2 years of relevant experience require