MEMBERSHIP CONSULTANT

Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Membership Consultants. The Membership Consultant is responsible for establishing and maintaining a quality membership base for the facility.

 

 

Responsibilities:

 

•  Provide facility tours to prospective members/sales presentations.
 •  Handle telephone solicitation, prospecting, and other follow-up.

•  Generate membership prospects. 
 •  Complete paperwork for new members.
 •  Handle membership additions/deletions.
 •  Execute member retention program.
 •  Assist with the development of promotional materials to generate prospects, member introductory packet.

•  Schedule facility usage for rentals and secure adequate staff.
 •  Keep reception desk fully appraised of any issues
 •  Attend all scheduled training and meetings as required.
 •  Attends meetings with supervisor

•  Ensure the desk and surrounding area is safe, clean and orderly.

•  Is timely and punctual when reporting to work.   
 •  Tactfully able to communicate and enforce rules with participants.
 •  Other duties as assigned.

 

Qualifications:

•  High School diploma or GED
 •  Sales experience in a service oriented industry
 •  Effective leadership, promotional and management skills with a strong work ethic
 •  Possess the ability to prospect new members
 •  Possess effective verbal/written communication and expression. 
 •  Good listening skills with the ability to show empathy.
 •  Adaptable and flexible under stressful and/or unusual situations.
 •  Must exhibit organizational and time management skills
 •  Ability to work independently.
 •  Excellent customer service skills
 •  Energetic, enthusiastic and motivational
 •  Professional manner, discretion, and appearance
 • Able to show initiative and make decisions
 •  Positive and enthusiastic attitude towards job and facility.
 •  Must be able to trouble shoot and anticipate problems.
 •  Consistently exhibit team spirit promoting a productive environment.
 •  Ability to meet deadlines
 •  Ability to stand for long periods
 •  Awareness of proper body mechanics to prevent injury
 •  This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
 •  The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
 •  Ability to lift 25 lbs.
 •  Normal work hours:  varied to include nights, weekends, and holidays

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.