Program Manager - CTO Infrastructure

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. 

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Are you a strategic leader with a passion for driving complex IT initiatives? We’re looking for a seasoned IT Program Manager to spearhead mission-critical infrastructure programs that shape the future of our technology landscape.

What You’ll Lead:
Data Center Relocations – Plan and execute seamless transitions with minimal disruption.
Annual Disaster Recovery Exercises – Ensure resilience and readiness across systems.
Modernization Initiatives – Drive innovation across hybrid environments (on-prem & cloud).

What You Bring:
Proven success in leading large-scale IT programs with cross-functional teams.
Strong technical fluency to navigate infrastructure, cloud, and disaster recovery domains.
Exceptional communication skills to distill complex initiatives into clear, executive-ready updates.

Why Join Us?
Be at the forefront of transformative IT projects.
Collaborate with senior leadership and key stakeholders.
Make a tangible impact on our organization’s operational excellence and future-readiness.

Job Specifications

Required:

• 7+ years of IT project/program management experience with a focus on infrastructure, data center operations, or disaster recovery.

• Proven experience creating and delivering executive-level presentations and status updates (PowerPoint, dashboards, briefings).

• Deep understanding of IT infrastructure domains: networking, data center operations, cloud platforms, server/storage, and disaster recovery.

• Strong organizational skills and ability to manage multiple large-scale initiatives simultaneously.

• Excellent communication and interpersonal skills, with the ability to influence technical and business stakeholders.

• Experience with tools like MS Project, JIRA, Confluence, or similar.

Preferred:

• PMP, PgMP, or related project/program management certifications.

• ITIL or COBIT familiarity.

• Previous experience working with third-party data center or cloud service providers (e.g., Equinix, AWS, Azure).

• Experience in regulated environments (e.g., healthcare, finance) with a focus on business continuity and resiliency.

What Success Looks Like

• Executives consistently receive clear, actionable, and forward-looking updates with minimal need for technical translation.

• Infrastructure and resiliency programs are delivered on-time and within budget, with measurable impact on uptime, performance, or risk reduction.

• Stakeholders across technical and business units trust program leadership and feel well-informed and engaged throughout the lifecycle.

Key Responsibilities

• Program Oversight:
  Lead cross-functional programs related to IT infrastructure, resiliency, data center modernization, and CTO Disaster Recovery initiatives from planning through execution.

• Executive Communications:
  Prepare and deliver clear, concise, and insight-driven presentations, dashboards, and updates for CIO-level audiences, steering committees, and other executives.

• Stakeholder Engagement:
  Serve as the primary liaison between infrastructure teams, cybersecurity, application owners, business units, and external vendors to ensure alignment and transparency.

• Risk & Issue Management:
  Proactively identify risks, dependencies, and blockers; develop mitigation plans; and escalate appropriately to avoid delays or service impacts.

• Program Governance & Reporting:
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