Home Enteral Feeding Administrator

The closing date is 17th Nov 2024 Anticipated Interview date(s) 3rd December 2024 

Job summary

We are seeking a highly motivated and committed administrator to join our Home Enteral Tube Feeding Team. You'll become an integral part of our small and friendly dietetic team. The role is busy and varied and we are looking for someone with excellent organisational skills, who will be able to work in a fast paced environment.

This is a part time position for 25 hours per week

Main duties, tasks & skills required

Most of the role is telephone based and the team are the first point of contact for patients accessing tube feeding support, so you'll need to have excellent telephone skills and on occasion be able to deal with difficult telephone conversations. The Home Enteral Tube Feeding Administrator will be responsible for answering telephone and email queries that come into the department, all clinic admin including the booking of appointments, sending out letters and other literature. You will liaise with acute hospitals regarding referrals and be a key link between the dietitians and our Homecare provider. 

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone! 

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities. 

Person specification

Qualifications

Essential

OCR Word Processing Level 2 or equivalent.

English and Maths GCSE (or equivalent) at a C or above or Level 4

 

Desirable

European Computer Driving Licence or equivalent

Experience

Essential

Knowledge of full range of secretarial procedures and software programmes including MS Word, Excel, Powerpoint and Access acquired through NVQ 2/ RSA 2 experience and/or relevant practical experience.

Experience of formal minute taking

 

Desirable

Experience of working in a healthcare setting/previous experience of NHS administration processes.

Knowledge and understanding of general medical terminology.

Additional Criteria

Essential

Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Alison McCarter 

alison.mccarter@somersetft.nhs.uk 

07768536796 

Pay scheme

Agenda for Change 

Band

Band 3 

Salary

£24071.00  to £25674.00 Yearly 

Contract

Permanent 

Working pattern

Part-Time 

Reference number

184-OL-PU-1226 

Job locations

Priory Health Park 
Glastonbury Road 
Wells 
Somerset 
BA5 1XL 

Attachments

Job Description   JD - Band 3 HETF Adminstrator - Oct 24.docx – 576KB Opens in a new window
Converted File JD - Band 3 HETF Adminstrator - Oct 24.docx.pdf – 343KB Opens in a new window