Customer Service Representative

R10074866 Customer Service Representative (Open)

Location:

San Diego, CA - Filling industrial

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a Customer Service Representative position in San Diego, CA!

We are looking for you!

• Target Hourly Range: $20 - $23 (DOE)
• Shift: 8am - 5pm, Monday - Friday (in office)
• Ability to handle a high call volume with excellent customer service

Recruiter: Gina Kim / gina.kim@airliquide.com / (424) 241-2293

The Customer Service Representative is responsible for providing exceptional customer service in internal and external customer base. This person will process orders for industrial, medical, specialty gases, welding equipment, power and hand tools and other products and supplies received by mail, telephone or personally from customers or associates.  The Customer Service Rep will also be responsible to provide assistance and answers customer’s questions concerning locations, price, and use of merchandise.

• Provide a superior level of service/support to customers and sales force
• Handle busy incoming telephone orders and answer customer inquires
• Establish and maintain strong working relationships with internal and external customers
• Provide efficient and accurate processing of customer orders; edit orders received for accurate pricing and codes
• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies

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Are you a MATCH?

Required Qualifications:

• A minimum of 2 years of related customer service and/or inside sales related role

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Preferred Qualifications:

• High School Diploma / GED required.  Associates Degree or higher is preferred.
• Prior experience with SAP preferred
• Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent
• Working knowledge of Microsoft office skills (Windows, Outlook, PowerPoint, Excel)
• Be personable, professional, responsive, knowledgeable, and bring value to the Customer’s business
• Exercise strong communication skills both verbal and written
• Team oriented with a continuous improvement outlook
• Ability to multi-task and handle multiple priorities in a timely and efficient manner, and meet appropriate deadlines
• Ability to work independently and  use sound judgment to resolve both routine and non- routine issues
• Attention to detail

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Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applica