Office Support/Sample Login Specialist

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, radiochemicals, and more.

Job Description

Login/Client Support Specialist

This position serves as a support roll for the laboratory. This role ensures efficient and accurate running of a fast-paced laboratory. Responsible for greeting clients, vendors and visitors to the laboratory and answering general questions.  Hours are Mon-Fri 8:30am-4:30pm.   Must live a commutable distance to Ayer MA.  This is a full time benefit eligible position. Compensation is $20/hour

Essential Duties and Responsibilities:

• Regular attendance and punctuality
• Collect samples from on-site drop box
• Unpack shipments and document receipt of sample
• Organize and record samples
• Data entry into LIMS (TALS experience a PLUS)
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Assist with customer services
• Handle interactions with walk-in clients
• Conduct all activities in a safe and efficient manner
• Process daily mail and small shipments of bottle kits.
• Provide great customer Service to walk in clients.
•  Perform other duties as assigned

Qualifications

Education/Experience

• High school diploma or equivalent, further education in biological or chemical science preferred
• Experience in a fast pace work environment
• Lab experience and exposure to environmental industry preferred.
• TALS experience a plus

Ability and Skills

• Strong computer, organizational, and problem solving skills.
• Ability to work independently and as part of a team, self-motivated, adaptable, and a positive attitude
• Handle moderate stress in a fast-paced environment
• Detail oriented- Data Entry
• Ability to prioritize
• Customer Service
• Science based background preferred
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.
• Perform other duties as assigned

Additional Information

Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core