Part-Time Student Involvement Coordinator/Customer Contact Specialist - Sturgeon Bay

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.  

You belong here.  See why you will love working at NWTC.

Department:   Student Involvement/ Sturgeon Bay

Reports To: Regional Manager

Salary Grade: PC

Workday Job Profile #: JC100395

LOCATION:  Sturgeon Bay

STANDARD HOURS:  24 hours per week; Monday – Thursday from 8:00 a.m. – 2:00 p.m.

PAY RANGE: $16.36 - $18.67 per hour

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

This position is responsible for planning and facilitating the Student Involvement activities and programs.  In addition, the position supports marketing efforts of the campus through creation of content, materials and use of social media.  On occasion, the position will assist students in the Welcome Center.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• Coordinate a professional Student Involvement program that provides social, cultural, educational, and recreational activities for the student body.  Provide a holistic college experience that engages a diverse student body.
• Collaborate with internal and external partners, including all NWTC campuses and RLC’s for planning and implementing Student Involvement programming.  Procure all related resources, supplies and prizes associated with events and activities.
• Monitor the Student Involvement budget.
• Maintain a campus calendar of all Student Involvement events and dates, prepare publicity and market student events.
• Publicize campus and student events, program information, community and other campus news as a core member of the social media planning team.
• Provide student development programs and services that encourages personal development and growth.
• Create connections with students to become a link to services, support and resources that will increase academic readiness, progress and success.
• Provide support and direction to Student Clubs and Student Club Advisors.
• Plan, organize and implement large scale special events for NWTC Sturgeon Bay including commencement, program orientation, graduate luncheon, annual student holiday dinner and student awards recognition.
• Assess student satisfaction with campus events, activities, and organizations.
• Collaborate with internal staff on the community resource coalition team to create and promote support for students through community organizations.
• Provide back up support at the Welcome Center desk when needed.
• Process student and employee photo ID’s.

POSITION QUALIFICATIONS

Competency Statement(s)

• Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Organized - Possessing the trait of being or