Senior Product Manager - Infrastructure Services, Smart Build

Job Summary 

Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric. Manages the product roadmap including features, upgrades and maintenance of the product or product line. Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features. 
 
This role is part of the Equinix Smart Build Product team. The Smart Build offering provides options that enable customers to rapidly procure and install IT infrastructure in Equinix Data Centers, accelerating their time to market. Smart Build allows customers to select standardized components for faster, repeatable deployments or more customized designs for complex requirements. 

Responsibilities 

Product Lifecycle Management 

• Helps develop and execute innovative approaches to scale our Smart Build product offerings 

• Coordinates with other members of the Smart Build product team and cross-functional teams to ensure Smart Build Product Management is effective 
   

• Defines metrics that will be used to inform product success and help drive user experience improvements 

Product / Domain Expertise 

• Seen as a product lines expert 

• Engaging regularly with customers and internal teams to explain the product lines 
   

Product Strategy, Vision and Roadmap 

• Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the Smart Build product roadmap 

• Involves sales engineers, operations and others to create a shared vision and clear goals for the product, including a well-defined product roadmap 

Market, Competitive and Customer Analysis 

• Researches competitors and verticals; prepares more complex reports related to financial position, competitive position and market potential 

Business Case Development 

• Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the leadership team 

New Partner Identification and Engagement 

• Identifies and collaborates with partners to enhance the product 

Backlog Prioritization 

• Creates backlogs, working regularly with the team to refine and add detail where needed 

• Collaborates closely with technology teams 

Stakeholder Management 

• Manages stakeholder expectations within and/or across functions 

• Identifies and proactively includes correct stakeholders and communications effectively 

• Understands stakeholder needs and builds effective relationships 

• Utilizes effective methods of communication with stakeholders, varying approach accordingly 

• Designs product training curriculum; leads cross-functional trainings and meetings 

• Partners with Procurement for vendor selection and vendor relationships 

Qualifications