Associate Ombudsperson - Medical Faculty Affairs

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The University Miami/UHealth Department of Faculty Affairs has an immediate opportunity for an Associate Ombudsperson. The Associate Ombudsperson will support the Office of the Ombudsperson, and acts as an initial facilitator for constituent visitors. The Associate Ombudsperson supports the Ombudsperson in the duties as defined below, and plays an important administrative role in the Office of the Ombudsperson.

Core Job Description:

1. Provides administrative support for the Office of the Ombudsperson.

2. Provides initial assessment and support for individuals seeking assistance of the Ombudsperson including providing advice, initial conflict resolution.

3. Establishes guidelines for referral to ombudsperson, confidential review of cases with the ombudsperson with referral to them for further action as appropriate.

4. Develops and executes plans aimed at increasing awareness of the Office of the Ombudsperson at the undergraduate medical education, graduate medical education, graduate, postdoctoral and faculty levels.

5. Maintains confidentiality of communications with visitors2, assists the Ombudsperson in preparing periodic reports to the School community.

6. Prepares and submits an annual Report to the Dean and the School Faculty Council based on anonymous aggregate data discussing trends in the reporting of issues or concerns, identifies patterns or problem areas in existing policies and practices, recommends revisions and improvements and assesses the climate of the campus.

7. Participates in professional development.

8. Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specifics:

1. Administers Faculty Success platform

2. Trains users of faculty success

3. Assists faculty with their faculty success profiles

4. Supports the department with administrative tasks, etc.

5. Maintains faculty affairs website.

6. Assists in generating data for other faculty affairs platforms

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary

Core Qualifications:

Education:

• Master’s degree in relevant field

Experience:

• Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to accurately prepare and maintain records, files, reports and correspondence

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to communicate effectively in both oral and written form.

• Skilled in collecting, organizing, and analyzing data.

• Ability to exercise sound judgment in making critical decision

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and empl