Head of Revenue Strategy & Operations

Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.

Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.

About the Role

We are seeking a senior, data-driven revenue operator to help drive predictable growth across our multi-product, global SaaS business. This role sits at the center of revenue strategy, analytics, forecasting, and operating cadence, bringing structure and insight to how we acquire, retain, and expand customers.

The Head of Revenue Strategy & Operations reports directly to the Chief Revenue Officer for Chartbeat and Tubular Labs and is a core member of the Revenue Leadership Team.

This is a high-impact, individual contributor role with broad influence across Sales, Customer Success, Marketing, Finance, and Technical Business Operations and will serve on the Chartbeat Revenue Leadership team. You’ll be “hands-on” building models, analyzing data, and creating insights, as well as leading the analysis to improve and refine our revenue strategy globally. The ideal candidate is equally comfortable building systems, writing internal proposals and presenting strategic recommendations to the executive leadership team.

You will be part of a collaborative peer group of functional specialists across Sales, Marketing, Customer Experience, Product and Finance who provide operations support across the organization. Together, this group aligns and prioritizes cross-functional efforts to drive company growth and hit key performance and financial targets.

Key Responsibilities

Revenue Strategy & Growth

• Develop and execute revenue growth strategies across acquisition, retention, and expansion

• Identify and prioritize new revenue opportunities by geography, vertical, and segment
• Build business cases for revenue-enhancing initiatives and track ROI
• Lead strategic initiatives to remove barriers to growth across the buyer journey

Forecasting & Pipeline Management

• Own and continuously improve our forecasting process for streamlined company and board reporting
• Build and refine pipeline models with structured inputs from the field to ensure forecast accuracy
• Establish forecasting frameworks and accuracy targets across sales and customer success
• Track retention and upsell metrics; build predictive models for churn and expansion

Revenue Analytics & Insights

• Design and maintain dashboards that provide visibility into end-to-end revenue performance
• Analyze funnel conversion, deal velocity, and pipeline health across segments and regions
• Identify bottlenecks and performance drivers across the revenue life cycle
• Deliver clear actionable insights that inform strategy and executive decision-making

Revenue Operations Governance

• Establish standardized processes for territory design, account ownership, and coverage
• Develop frameworks for compensation planning and special incentive programs
• Create operational rhythm for commercial teams including field and leadership meetings
• Oversee development and tracking of cascading OKRs across the revenue organization
• Oversee and improve Rules of Engagement exception tracking between Sales and CS. 

Cross-Functional Alignment

• Partner with Finance and Marketing on territory planning, target setting, and revenue modeling
• Work with Technical Business Operations on systems implementation and process optimization
• Collaborate with CS Leadership to improve account transition processes between Sales & CS

Qualifications

• 7+ years in revenue operations, strategy, or business operations within a high-growth, multi-product B2B enterprise SaaS environment
• Proven track record shaping revenue strategy at scaling companies; experience working directly with cross-functional leadership and C-suite executives on revenue planning
• Significant experience with revenue analytics systems; strong financial modeling capabilities
• Experience designing data flows an