Poker Tournament Supervisor - Borgata

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Are you ready to lead the action in one of the most thrilling environments in gaming? As a Poker Tournament Floor Supervisor, you will take charge of the daily operations in the Poker Room, ensuring that both your team and our guests have an exceptional experience. Dive into the excitement as you oversee non-management staff during high-stakes tournaments, all while delivering top-notch service and maintaining the lively atmosphere that keeps players coming back for more!

THE DAY-TO-DAY:

• Supervise assigned operational functions of the Poker Tournament consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives

• Facilitate and operates daily poker tournaments, greet players and maintain the Poker games seating list

• Explain games and procedures, and assist the guests with any necessary requests

• Solicit feedback from employees and ideas and suggestions from guests for new products, services, technology and processes to ensure the company’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment

• Resolve guest and employee complaints, escalate to Tournament Manager if needed

• Maintain table game signage; replace old signs and create new ones per the request of Poker Tournament personnel

• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes

• Adhere to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements

THE IDEAL CANDIDATE:

• High School Diploma or GED

• 1+ Years of Prior Relevant Experience in a similar role

• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10160

Pay Rate:

The rate for this role is:

$25.00

 

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!