Assistant Manager - Quick Service (MGM National Harbor)

THE JOB:

As a Quick Service Assistant Manager, you will be responsible for overseeing daily operations and floor service, ensuring efficient and exceptional guest experiences within the multi-faceted food and beverage outlet areas.

THE DAY TO DAY:

• Develop and implement floor plans to maximize service efficiency to ensure proper coverage and guest satisfaction.
• Lead and motivate a team, providing evaluations, guidance, training, and support to ensure high performance.
• Manage inventory, including ordering and maintaining accurate records to ensure adequate supply levels.
• Collaborate with Chefs on all food service, guest related experiences, and staffing matters.
• Handle guest inquiries, complaints, and feedback in a professional manner, ensuring issues are resolved promptly.
• Actively manage guest interactions to handle special requests and coordinate large party reservations.
• Monitor and maintain health and safety standards, ensuring compliance with all regulations.

THE IDEAL CANDIDATE:

• A proactive problem-solver with a passion for delivering exceptional guest service.
• Has previous leadership experience within a fast-paced food & beverage environment, preferably within the hospitality or casino industry.
• Strong organizational skills with the ability to multitask and prioritize tasks in a high-volume setting.
• Has previous experience with inventory management and floor planning.
• Excellent communication and interpersonal skills to partner with all lines of the business.

THE PERKS & BENEFITS:

• Wellness benefits.
• Time off benefits.
• Retirement benefits.
• Companywide discounts on hotel, entertainment, shopping, and food & beverage.
• Free meals in our Employee Dining Room.
• Free parking onsite.
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to personal and professional development initiatives, networking opportunities, and community volunteer programs.

Are you ready to JOIN THE SHOW? Apply today!