(Senior) ServiceNow Solution Architect (f/m/d) - HRSD

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Join our global team as (Senior) ServiceNow Solution Architect (f/m/d) focusing on the HR ServiceDelivery (HRSD) module and leverage your technical expertise to achieve the best outcome for our stakeholders and make a difference.

Your tasks and responsibilities:
 

• You will act as Solution Architect and lead the technical implementation for all ServiceNow HRSD related topics
• You will be responsible to elaborate and document the platform / solution design, help to analyze the impact of new requirements and drive the proper implementation of your solution design following our IT service management and IT compliance framework
• You will ensure adherence to ServiceNow / market-best practices and consult stakeholder accordingly while driving continuous platform improvements
• You will think about the 'big picture', considering end-to-end processes and identify cross-topic dependencies
• You will collaborate closely with internal stakeholders and external service management teams and own and drive related activities

Your qualifications and experience:
 

• You hold a degree in a subject related to information technology or business administration
• You have many years of experience as ServiceNow Solution Architect, in particular with the HRSD module, and have a good understanding of related HR/IT processes and systems at a global scale
• You have a deep technical understanding of ServiceNow platform capabilities incl. it's integration architecture and bring relevant certifications (e.g., CTA-Certified Technical Architect)
• You are experienced working in international and interdisciplinary HR/IT related projects
• You have a very good knowledge of managing IT service providers
• You are familiar with and understand the compliance requirements as they pertain to IT projects in the healthcare industry

Your attributes and skills:
 

• You have a personal affinity with the digital world and modern cloud-based technology
• You strive to translate business challenges and operational challenges into value-adding technology solutions
• We are seeking a highly structured and detail-oriented individual with a passion for navigating complex situations with precision and a commitment to delivering high-quality results
• You have particularly strong teamworking skills, are proactive and like taking the lead on topics and you are highly motivated to drive topics to completion
• You have a knack for stakeholder management and a high level of service orientation
• You already have extensive experience with international and intercultural cooperation. Your English language skills are excellent, both spoken and written, and German language skills are an advantage
• You communicate reliably across all organizational levels and working cultures

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

Siemens Healthineers offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here.

Equal Employment Opportunity Statement: Siemens