Medical Admin Assistant

This is a remote position.

Role Name: Medical Admin Assistant

• Part-time (minimum 20 hours per week), flexible hours with potential to transition to full-time
  

Client Timezone: Australian Time Zones

Join a cutting-edge digital health practice that’s revolutionizing patient care across Australia. This forward-thinking company leverages advanced technology and AI-enhanced tools to deliver top-notch healthcare services. With a distributed team of 25-30 professionals, they’ve created a dynamic, virtual work environment that prioritizes efficiency and innovation. Recently, they’ve invested heavily in automating systems and processes, positioning themselves at the forefront of the digital health revolution. This is your chance to be part of a growing organization that’s making a real difference in people’s lives through technology-driven healthcare solutions.

Embark on an exciting career journey as a Medical Admin Assistant in the rapidly evolving field of digital health. This role offers a unique blend of healthcare administration and executive support, providing you with diverse responsibilities and growth opportunities. You’ll be at the heart of our operations, managing crucial administrative tasks and providing direct support to our leadership team. Utilizing cutting-edge digital health technologies and AI-enhanced tools, you’ll ensure smooth operations and excellent patient care. This position is perfect for a detail-oriented professional who thrives in a fast-paced, tech-forward environment and is passionate about contributing to innovative healthcare solutions.

• Spearhead the management of our invoicing and billing processes, including creating and distributing invoices and implementing effective strategies for following up on unpaid accounts
  
• Orchestrate appointment scheduling for patients and clinicians, ensuring optimal time management and patient satisfaction
  
• Craft professional and empathetic email communications to patients, handling appointment changes and record requests with utmost care and efficiency
  
• Provide crucial support to clinicians by managing their timetables and coordinating the distribution of important reports
  
• Utilize our state-of-the-art secure digital health platform to handle sensitive patient records, maintaining the highest standards of data privacy and security
  
• Offer high-level personal assistant support to company leadership, including managing complex email inboxes and coordinating busy schedules
  
• Contribute to the continuous improvement of our administrative processes, leveraging your expertise to suggest and implement efficiency-enhancing measures
  
• Collaborate with our distributed team to ensure seamless communication and coordination across various time zones and locations
  

• 2-3 years of proven experience in administrative roles, with a preference for healthcare or related field experience
  
• Exceptional written communication skills with a keen eye for detail and the ability to maintain a consistent brand voice
  
• Demonstrated proficiency in digital platforms and a genuine enthusiasm for learning new software systems
  
• Outstanding organizational skills with the ability to efficiently manage multiple tasks and priorities in a fast-paced environment
  
• Unwavering commitment to discretion and confidentiality when handling sensitive health information
  
• Self-motivated individual capable of working independently in a remote environment while maintaining high productivity
  
• Familiarity with AI-enhanced tools for communication and task management is a plus